Application Eligibility
Person whose Macao driving license is lost or stolen.
How to apply
Services procedures
In person/ through a representative ( click to here to book an appointment )
Procedures and required documents
1. Mod. No. 3A (available at the service counters of the Transport Bureau or download from the Transport Bureau website).
2. Original of a valid Macao Special Administrative Region Resident Identity Card or a valid document for legal stay in Macao SAR (in case of evaluation and approval, the document is digitalized and saved for the records)
3. One 1’5 inches recent color photos (photograph specification) or choose the photo for identification documents under “My photos” in “Macao One Account”( List of contracted merchants on “ Macao One Account” ) of 12 months or less from the shooting date.
4. Declaration of lost and stolen of driving license (to be provided by service counters of the Transport Bureau).
Service location and hour
Request in person: ( click here for an appointment)
Reception area of the Transport Bureau (Estrada de D. Maria II)
Address: Estrada de D. Maria II, N.° 33, Macau
Office Hours:
Monday to Friday (working days) from 9 am to 6 pm
Note: open during lunch hours.
Fees
Mop 600
Note: In accordance with “Tabela de Taxas e Preços da Direcção dos Serviços para os Assuntos de Tráfego” in force.
Method of payment
Please refer to this link https://www.dsat.gov.mo/dsat/subpage.aspx?a_id=1678673043
Remarks/Application Notes
1. In accordance with the “Macao Traffic Regulation”, supplementary document must be submitted within 90 days upon the date of submission of the application, otherwise, the application has to be reapplied all over again and related payment must be paid.
2. Applicant who intends to change the personal particulars is required to show the original certificate of personal data issued by the Identification Bureau and submit a photocopy of it.
3. If the applicant’s driving license is about to expired during this procedure, the renewal of the driving license must be done simultaneously.
Enquiry about the application progress or collection of document
Application progress: online, in person, telephone, email or fax
Collecting document:
Collecting document in person at the selected location
1. Transport Bureau (Estrada D.Maria II) documents collection machine ( 24 hours)
Address: Estrada de D. Maria II, 33, g/f, Macau
2. Centro de Serviços da RAEM
Address: Rua Nova da Areia Preta, 52
3. Centro de Serviços da RAEM das Ilhas
Address: Rua de Coimbra, 225, 3rd floor
4. Auto-Silo do Parque Central da Taipa- The driving document collection machine (24 hours)
Address: Basement 1, staircase exit No. 3 (near the shroff) of the Auto-Silo do Parque Central da Taipa at Rua De Coimbra
Document that is obliged to present or submit:
Original of the identification document of the recipient and receipt
Note: instructions for the documents collecting machine
Methods of enquiry
Mail address : Estrada de D. Maria II, 33, g/f, Macau
Phone :（853）8866 6363 (Hotline)
Fax :（853）2875 0626
Email: info@dsat.gov.mo
Website: www.dsat.gov.mo
Version: 10/07/2024