Renewal Application

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How to Apply

Application procedures and documents required

Applicants must lodge their application in person either at DSI service counters or self-service kiosks and present the former Macao SAR Resident Identity Card (BIR) at the time of application.

Application at counter (applicants are required to obtain a number tag in advance. For the methods to obtain the tag number, please refer to “Methods to Obtain Tag Number and Appointment” of the website of the Identification Services Bureau.)

1. If the Macao SAR Resident Identity Card (BIR) expired
   – Non-permanent resident identity card holders who are not subject to residence authorization (such as holders of One-way Exit Permit who come to Macao for residence) can apply for the renewal of BIR which will expire in less than six months or has expired. (Eligible applicants can lodge the application at self-service kiosks. For details, please refer to DSI website regarding the government 24-hours self-service kiosk centers.) If the validity date on the Macao SAR Resident Identity Card is ” – – – – – – ” (i.e. permanently valid), there is no need to replace the document.
   – Those who are subject to residence authorization are required to submit the original copy of valid residence authorization documents issued by relevant authorities within 90 days prior to their applications.
2. If the original BIR is lost
   – The applicant should report the loss to the local police force and request for a loss report. After that, the applicant can apply for the replacement of identity card at DSI in person with the loss report on which the holder’s name, type of identity card and identity card number should be clearly stated. If the applicant cannot obtain the number tag of the day and has an urgent need for application, please call (853) 2837-0777 for enquiries. (For further information, please refer to the Questions & Answers section).
   For further information, please refer to “Remarks/ Notes for Application”.
3. If the original BIR is damaged (not applicable to chip problem)
   – Macao resident identity card holder should apply for the renewal of BIR in person at DSI.
   For further information, please refer to “Remarks/ Notes for Application”.
4. If the alteration of personal data is approved
   – Macao resident identity card holder should renew the BIR in person at DSI upon obtaining the approval of alteration of personal data. For details, please refer to “Personal Data Alteration” of DSI website.
   For further information, please refer to “Remarks/ Notes for Application”.
5. Transformation from non-permanent resident to permanent resident
   – The applicant must submit a proof of having ordinarily resided in Macao for 7 consecutive years;
   – Macao resident identity card holders who are subject to residence authorization must submit a notification letter issued by the Residence and Stay Affairs Department of the Public Security Police Force or a confirmation declaration issued by the Trade and Investment Promotion Institute (applicable to applicant who applies the residence authorization through the institute) indicating that their residence authorization have been renewed for 7 consecutive years. Advanced professionals stipulated in Article 3(3) of Law No. 7/2023 (Talent Recruitment System) are required to submit valid documents confirming their residence authorization issued by the Talent Development Committee;
   – Persons who are of Portuguese or other foreign nationalities and who have ordinarily resided in Macao for 7 consecutive years can only apply for the Macao SAR. Resident Identity Card after their declaration of domicile in Macao in accordance with Article 8 of Law Nº. 8/1999 is approved. Applicants can refer to the leaflet about the declaration of domicile in Macao for further information.
6. For holders of permanent resident identity cards who are of foreign nationality, and the time interval between the date of application for ID card renewal and the last issue date of the ID card exceeds 3 years.
   – Applicants should submit a proof of having ordinarily resided in Macao from the last issue date of ID card until the day right before lodging the application for ID card renewal (e.g. proof of work, commercial register, proof of paying tax, proof of school attendance and so on), so as to ensure that the persons concerned do not violate the stipulations of Clause 2 of Article 2 of Law No. 8/1999.

Besides aforesaid circumstances, applicants can submit a request for replacement of identity card to the director of the Identification Services Bureau with other appropriate reasons. However, they can only lodge the application for identity card upon approval of the request.

Application through the “Macao One Account” mobile application

Applicants are required to download the “Macao One Account” mobile application .

Notes on Online Application for Macao SAR Resident Identity Card Renewal:

• This online service is applicable to persons who fulfill all of the following criteria:

– Resident identity card is going to expire in the next 6 months or has expired;

-Macao permanent resident who is aged 18 or above on the issuance date of resident identity card;

-No need to change identity information (excluding contact information and emergency contact information).

• Applicants have to log in to their “Macao One Account” ;
• Applicants who cannot pass the facial recognition will not be able to lodge the application for renewal of Macao SAR Permanent Resident Identity Card online. If applicants are twins or multiples, they can lodge the application for renewal of permanent identity card through “Macao One Account” provided that they have bound the electronic identity with their mobile phone;
• Applicants have to choose the photo for identification documents in “My Photos” of the “Macau One Account” which is taken by a contracted photography studio in the past 12 months. You may refer to the list of contracted photography studios of “My Photo” of “Macao One Account”. The photo has to be taken within the past 12 months. (Note: DSI will request the applicant to submit additional photo if the photo provided does not meet the specified requirements. Moreover, the receipt QR code is provided by “My Photo” contracted studios, DSI will not charge any fee).
• Applicants have to agree to use the personal information in DSI database;
• Applicants have to proceed to DSI offices in person for photo-taking and fingerprint impression. Applicants who are under the age of 25 on the issuance date of resident identity card also needs height measurement on the spot; applicants need to bring along their original resident identity card for cancellation when picking up new identity card. If the applicants are unable to present the original resident identity card, they should state the reason and submit a proof of loss issued by the police authority.

Application via self-service kiosks (Number tag is not required):

Please visit Centro de Serviços de Auto-Atendimento de 24 horas do Governo

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Remarks/ Notes for Application

1. Applicants must lodge their application in person at DSI service counters and present the former Macao SAR Resident Identity Card (BIR) at the time of application.
2. For persons under the age of 18, their parent or the person who executes the parental right or guardianship in compliance with the law are required to accompany the underage applicant to go through the formalities at the Identification Services Bureau and confirm the application by signature or appropriate means. When lodging the application, they need to submit photocopies of both parents’ identification documents and sign the application form for the applicants. (The accompanying person has to provide his/her original identification document for verification.)
3. Applicant can choose to submit a 1.5-inch, color, bareheaded and full-faced photograph in plain white background which is taken at a photography studio within the last 12 months, use the photograph taken onsite at no cost (Click here for Photograph Specifications), or use the photograph for identification documents which is taken by contracted photography studio and stored in “My Photo” of the “Macao One Account” for the travel document application. For details about adding the identification document photo to “Macao One Account”, please refer to the promotion materials of “My Photo” of “Macao One Account” and the list of contracted photography studios. (If the paper photo submitted or the photo taken on-site is found to be unsatisfactory after examination, DSI will inform the applicant of submitting another photo. Moreover, the receipt QR code is provided by “My Photo” contracted studios, DSI will not charge any fee.);
4. Applicants have to submit the original and photocopy of birth certificate unless there is no change in the birth certificate archived in DSI. If the birth certificate cannot be submitted, applicants or the person who executes the parental right or legal guardianship have to make a declaration;
5. If married, applicants have to submit the photocopy of marriage certificate and a photocopy of the spouse’s identification document (The original document is required for verification); besides, a valid household registration transcript is required if applicants or their spouses are originally from Japan, France or Taiwan Region.
6. If divorced, applicants have to submit the photocopy of their proof of divorce (The original document is required for verification);
7. If widowed, applicants have to submit the marriage certificate and the spouse’s death certificate; brief report of death is not accepted as proof for change of marital status;
8. Applicants may be informed by DSI to submit supplementary documents for identity verification;
9. If above-mentioned documents are not written in Chinese, Portuguese or English, applicants are required to produce an official translation.
10. External Services: If applicants are not able to visit DSI in person, they or their relatives can request for “external service” at the Information and Appointment Counter on 1st floor of China Plaza or write to the director of DSI with supporting reasons. “External service” is limited to the Macao SAR only and the service charge is MOP120.

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Service Location and Office Hours

Application at counter

Identification Services Bureau

• Headquarter
  Address: Avenida da Praia Grande, nº804, Edificio “China Plaza”, 1º andar, Macau
  Office hours: Monday to Friday, 09:00 – 18:00 (Closed on Saturday, Sunday and government holidays)
• Macao Government Services Centre
  Address: Rua Nova da Areia Preta n.º 52, Macau
  Office hours: Monday to Friday, 09:00 – 18:00 (Closed on Saturday, Sunday and government holidays)
• Macao Government Services Centre in Islands
  Address: Rua de Coimbra, n.º 225, 3.º andar, Taipa
  Office hours: Monday to Friday, 09:00 – 18:00 (Closed on Saturday, Sunday and government holidays)

Online Application
Apply through the “Macao One Account” mobile application

Application via self-service kiosks

Please visit Centro de Serviços de Auto-Atendimento de 24 horas do Governo

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Fees and Payment Methods

Fees:

• Renewal application: MOP90.00;
• Applicants who are lack of financial capability due to following conditions can apply for exemption of application fees:
• Express Service: An additional charge of MOP 150.00.
• Special Express Service: An additional charge of MOP 250.00.
• If an applicant is unable to submit the original BIR no matter at the time of application or collection, additional charges will be imposed as follows:
  1st time – MOP 300.00
  2nd time – MOP 300.00
  3rd time – MOP 500.00
  4th time – MOP 1,000.00
  5th time or above – MOP 2,000.00
  For persons who were first issued with the Macao SAR Resident Identity Card (2023 version), the surcharge for replacement of identity card due to loss will be counted as the first time all over again.

• Replacement of former Macao Resident Identity Card (non-electronic version) is MOP60.00. Applicants who cannot present the original copy of their former Macao Resident Identity Card (non-electronic version) when lodging the application will have to pay a surcharge of MOP300.00.
• Applicants who are lack of financial capability due to following conditions can apply for exemption of application fees. The relevant fees can be exempted upon approval.

Types	Requirements
Unemployment	1) Applicants have to sign the application form of fee exemption; 2) Applicants have to sign a declaration to declare their unemployment status; 3) Submit the receipts of Employment Registration issued by the Labour Affairs Bureau (DSAL) of the past 12 months to state a lack of financial capability due to long-term unemployment.
Poverty	1) Applicants have to sign the application form of fee exemption; 2) Submit a photocopy of a valid Beneficiary Card issued by the Social Welfare Bureau (IAS). (The original document is required for verification)
Disability	1) Applicants have to sign the application form of fee exemption; 2) Submit a photocopy of a valid Disability Assessment Registration Card issued by the Social Welfare Bureau (IAS). (The original document is required for verification)
Note: Additional supporting documents may be required for applicant’s financial incapability verification of DSI, if necessary.

 

Payment Methods:

Application at counter

Headquarter (China Plaza), Macao Government Services Centre and Macao Government Services Centre in Islands: Cash, credit card, Union Pay “QuickPass”, debit card, Macau Pass and MPay are accepted for payment.

Online Application

Online payment.

Application via self-service kiosks

“GovPay” or “MacauPass”

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Processing Time

• Normal Service: 15 working days. (Performance Pledge)
• Express Service: 10 working days. (Performance Pledge)
• Special Express Service: Within 3 working days. (Performance Pledge)

Attention: The abovementioned collection date is counted from the day after the day of receiving the application and all necessary documents by DSI. DSI reserves the right to adjust the processing time under special circumstances.

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Progress Enquiry and Service Results Collection :

Progress enquiry:

DSI-Enquiry on the application progress

Collection Methods of service results:

Self-services kiosk

(please visit Centro de Serviços de Auto-Atendimento de 24 horas do Governo)

Document Collection Counter Service

Target users: 

Applicants who lodged the application for identity document or certificate at service counters or self-service kiosks

Document Collection Procedures:

• Scan or input your receipt barcode. (If the receipt barcode cannot be detected, please ask our staff for assistance.)
• Be aware of your name and the corresponding counter number shown on the screen.
• Collect your document or certificate at the designated counter.

Collect in person:

Verification of applicant’s identity is required at the time of document collection.  For identity card renewal or the former travel document has not expired, the former identity document must be brought along for cancellation.

Collect by an authorized person:

To authorize a representative to collect the document, the applicant has to fill out the authorization form on the receipt and sign the receipt according to the Macao SAR Resident Identity Card signature.  Details of the procedure can be found at DSI’s Questions and Answers.

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