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Macao SAR Government Portal

Immigration

Reissue of Slip of Authorization to Stay / Residence Authorization

Inbound visitors

How to apply

Time of Application: No time limit.

Application Procedures and Documents Required:

  1. Application Approach:
    Persons who have lost the Slip go to the application locations in person to apply for reissue of the Slip.
  2. Documents to be Presented:
    Original of the valid passport / travel document or identification document used for entry to Macao.

Locations of Application and Service Hours

Location Service Hours
Border Gate Checkpoint
(Border Gate Plaza, Macau)		  6:00-1:00 (next day)
Qingmao Checkpoint
(Qingmao Port Macao Frontier Post)		  24 hours
Checkpoint of Macao Port Zone of Hengqin Port
(Macao Port Zone of Hengqin Port)		  24 hours
Hong Kong-Zhuhai-Macao Bridge Checkpoint
(Hong Kong-Zhuhai-Macao Bridge Macao Frontier Post)
  • Zhuhai-Macao Immigration Hall: 08:00-22:00
  • Hong Kong-Macao Inspection Hall: 24 hours
Zhuhai-Macao Cross-border Industrial Zone Checkpoint
(Avenida do Parque Industrial, Macau)		  7:00 – 24:00
Outer Harbour Ferry Terminal Checkpoint
(Outer Harbour Ferry Terminal, Largo do Terminal Maritimo, Macau)		  24 hours
Taipa Ferry Terminal Checkpoint
(Estrada de Pac On, Macau)		  24 hours
Inner Harbour Ferry Terminal and Yacht Terminal Checkpoint
(Inner Harbour Ferry Terminal, Rua das Lorchas, Macau)		  7:00 – 24:00
Airport Checkpoint
(Macao International Airport, Avenida Wai Long, Taipa, Macau)		  24 hours
Praia Grande Subdivision
(Calçada do Gamboa, Instalações do Departamento Policial de Macau, Macau)		  24 hours
Police Station of Praia Grande Subdivision / Tourist Police Services Centre
(Rua da S. Domingos, No. 1A – 1C R/C, Macau)		  24 hours
North District Subdivision
(Avenida de Almirante Lacerda, Macau)		  24 hours
Police Station of North District Subdivision
(Shops M and N, Edificio do Bairro da Ilha Verde, Rua de Lei Pou Chon, Macau)		  24 hours
East District Subdivision
(Estrada Circular Fronteiriça de Hong Kong-Zhuhai-Macau, Macau)		  24 hours
Hong Kong-Zhuhai-Macao Bridge Report Room of East District Subdivision
(Ilha Fronteiriça Artificial da Ponte Hong Kong — Zhuhai — Macau No. 0-L19-01 e 0-L19-02, Macau)		  24 hours
Police Station of East District Subdivision
(Avenida do Nordeste, No. 418, Kwong Wa, Bloco 9, R/C, Macau)		  24 hours
ZAPE Subdivision
(Praceta de 1 de Outubro, Entrada Principal do Comando da PSP, main entrance, 1/F, Macau)		  24 hours
Police Station of ZAPE Subdivision
(Rua Cidade de Coimbra, No. 336, Macau)		  24 hours
Taipa Subdivision of Islands Police Department
(Rua de Tai Lin, No. 141, Taipa, Macau)		  24 hours
Airport Police Division of Islands Police Department
(Avenida de Wai Long, Macao International Airport, South Wing, Ground Floor, Taipa, Macau – facing car park)		  24 hours
Coloane Subdivision
(Seac Pai Van, Edifício Ip Heng, Bloco VI, R/C, Coloane)		  24 hours
Investigation and Repatriation Subdivision of Border Control Department
(Immigration Building of the Public Security Police Force, Travessa Um do Cais de Pac On, Taipa)		  24 hours
Macao Government Services Center
(No. 52, Rua Nova da Areia Preta, Macau)		 Mon to Fri 9:00 – 18:00
Closed at weekends and on Macao government holidays
Macao Government Services Center in Islands
(No. 225, 3/F, Rua de Coimbra, Taipa)		 Mon to Fri 9:00 – 18:00
Closed at weekends and on Macao government holidays
Mobile Police Station (Rua do Cunha, Rua de S. Paulo, Istmo de Ferreira do Amaral)
  • Rua de S. Paulo: Sat, Sun and public holidays    9:00 – 21:00
  • Istmo de Ferreira do Amaral: Mon to Fri     9:00 – 21:00
  • Rua do Cunha: Sat, Sun and public holidays    11:00 – 19:00

Charge

Free of charge.

Processing Time (excluding time of waiting in a queue and postage time for documents sent by mail)

Within the same day.

 

 

Contact Information: Please click here for details

 

Non-resident workers, non-resident students, persons granted Residence Authorization, etc.

How to apply

Time of Application: No time limit.

Application Procedures and Documents Required:

  1. Application Approach:
    Persons who have lost the Slip of Authorization to Stay / Residence Authorization go to the application locations in person or use the self-service kiosks for reissue of the Slip.
  2. Documents to be Presented:
    Original of the valid passport / travel document or identification document used to apply for the Authorization to Stay / Residence Authorization and original of the Macao Non-permanent Resident Identity Card (if any).

Locations of Application and Service Hours

Location Service Hours
Praia Grande Subdivision
(Calçada do Gamboa, Instalações do Departamento Policial de Macau, Macau)		  24 hours
Police Station of Praia Grande Subdivision / Tourist Police Services Centre
(Rua da S. Domingos, No. 1A – 1C R/C, Macau)		  24 hours
North District Subdivision
(Avenida de Almirante Lacerda, Macau)		  24 hours
Police Station of North District Subdivision
(Shops M and N, Edificio do Bairro da Ilha Verde, Rua de Lei Pou Chon, Macau)		  24 hours
East District Subdivision
(Estrada Circular Fronteiriça de Hong Kong-Zhuhai-Macau, Macau)		  24 hours
Hong Kong-Zhuhai-Macao Bridge Report Room of East District Subdivision
(Ilha Fronteiriça Artificial da Ponte Hong Kong — Zhuhai — Macau No. 0-L19-01 e 0-L19-02, Macau)		  24 hours
Police Station of East District Subdivision
(Avenida do Nordeste, No. 418, Kwong Wa, Bloco 9, R/C, Macau)		  24 hours
ZAPE Subdivision
(Praceta de 1 de Outubro, Entrada Principal do Comando da PSP, main entrance, 1/F, Macau)		  24 hours
Police Station of ZAPE Subdivision
(Rua Cidade de Coimbra, No. 336, Macau)		  24 hours
Taipa Subdivision of Islands Police Department
(Rua de Tai Lin, No. 141, Taipa, Macau)		  24 hours
Airport Police Division of Islands Police Department
(Avenida de Wai Long, Macao International Airport, South Wing, Ground Floor, Taipa, Macau – facing car park)		  24 hours
Coloane Subdivision
(Seac Pai Van, Edifício Ip Heng, Bloco VI, R/C, Coloane)		  24 hours
Investigation and Repatriation Subdivision of Border Control Department
(Immigration Building of the Public Security Police Force, Travessa Um do Cais de Pac On, Taipa)		  24 hours
Residence and Stay Affairs Department
(Immigration Building of the Public Security Police Force, Travessa Um do Cais de Pac On, Taipa)		 Mon to Thu 9:00 – 17:45
Fri 9:00 – 17:30 (tags dispensed until 16:30)
Closed at weekends and on Macao government holidays
Macao Government Services Center
(No. 52, Rua Nova da Areia Preta, Macau)		 Mon to Fri 9:00 – 18:00
Closed at weekends and on Macao government holidays
Macao Government Services Center in Islands
(No. 225, 3/F, Rua de Coimbra, Taipa)		 Mon to Fri 9:00 – 18:00
Closed at weekends and on Macao government holidays
Mobile Police Station (Rua do Cunha, Rua de S. Paulo, Istmo de Ferreira do Amaral)
  • Rua de S. Paulo: Sat, Sun and public holidays    9:00 – 21:00
  • Istmo de Ferreira do Amaral: Mon to Fri     9:00 – 21:00
  • Rua do Cunha: Sat, Sun and public holidays    11:00 – 19:00

Charge

Free of charge.

Processing Time (excluding time of waiting in a queue and postage time for documents sent by mail)

Within the same day.

 

 

Contact Information: Please click here for details

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Content provider: Public Security Police Force (CPSP)

Last modified: 2024-06-20 16:16

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All information on this site is based on the official language of the Macao Special Administrative Region. The English version is the translation from the Chinese originals and is provided for reference only. If you find that some of the contents do not have an English version, please refer to the Traditional Chinese or Portuguese versions.