Information from the Statistics and Census Service (DSEC) indicated that total spending (excluding gaming expenses) of visitors was MOP13.75 billion in the second quarter of 2017, up by 17.5% year-on-year and 2.2% quarter-to-quarter. Total spending of overnight visitors rose by 22.5% year-on-year to MOP11.38 billion, while that of same-day visitors dropped by 1.5% to MOP2.37 billion.
In the second quarter of 2017, per-capita spending of visitors was MOP1,787, up by 11.7% year-on-year and 4.6% quarter-to-quarter. Per-capita spending of visitors from Mainland China increased by 16.8% year-on-year to MOP2,162, with spending of those from Guangdong Province (MOP1,804) rising by 12.4% while spending of those from Fujian Province (MOP1,287) falling by 17.6%. Per-capita spending of Mainland visitors travelling under the Individual Visit Scheme (IVS) registered a year-on-year growth of 5.2%, at MOP2,361. Moreover, per-capita spending of visitors from Malaysia (MOP1,793) went up by 8.2% year-on-year, while spending of those from Singapore (MOP1,635), Hong Kong (MOP876) and Taiwan (MOP1,441) dropped by 3.9%, 8.2% and 6.9% respectively. Per-capita spending of visitors from Australia (MOP1,131) recorded a significant decrease of 21.7%, and spending of those from the United States (MOP1,215) and the United Kingdom (MOP1,180) went down by 0.6% and 4.4% respectively.
On the other hand, per-capita spending of overnight visitors grew by 7.4% year-on-year to MOP2,733; spending of Mainland visitors (MOP3,241) increased by 10.7% but that of Taiwan visitors (MOP2,620) decreased by 10.2%. Per-capita spending of same-day visitors rose by 2.0% year-on-year to MOP671, with Mainland visitors having the highest spending (MOP845) and that of IVS visitors standing at MOP1,315.
With regard to type of visitor spending, visitors spent mainly on shopping (43.0%), accommodation (25.6%) and food & beverage (23.1%). Per-capita shopping spending rose by 10.7% year-on-year to MOP768, of which spending on local food products (MOP229) and cosmetics & perfume (MOP191) increased by 17.8% and 18.6% respectively. Analysed by main purpose of visit, per-capita spending of visitors coming to Macao for MICE events (MOP3,304) grew notably by 38.7% year-on-year, and spending of those coming for shopping (MOP2,459) and vacation (MOP2,444) went up by 5.4% and 1.4% respectively.
The results of Visitors’ Comments Survey in the second quarter of 2017 indicated a continuous downward trend in visitor satisfaction towards various aspects of services and facilities. The proportion of visitor-users who were satisfied with the services of hotels (86.1%) fell by 3.1 percentage points quarter-to-quarter, and the share of those who complimented on the services of gaming establishments (71.3%) showed a greater decline of 10.6 percentage points. In addition, the proportions of visitors who were satisfied with the services of travel agencies (63.7%) and public transport (67.6%) went down by 5.9 percentage points and 0.6 percentage points respectively quarter-to-quarter. Meanwhile, 50.9% of the visitors commented that there were adequate points of tourist attractions in Macao, up by 5.7 percentage points over the previous quarter.