Information from the Statistics and Census Service (DSEC) indicated that the 25 banks in Macao had a total of 5,165 employees at the end of the third quarter of 2011, up by 7.8% year-on-year. Analyzed by occupation, 2,356 were clerks, with 831 being bank tellers, up by 6.8% and 4.7% respectively year-on-year; technicians and associate professionals totalled 1,450, an increase of 10.9%. In September 2011, average earnings (excluding bonuses and allowances) of full-time employees amounted to MOP19,900, up by 5.7% year-on-year. Average earnings of directors and managers stood at MOP40,760, up by 3.8% year-on-year, and that of bank tellers increased by 6.5% to MOP11,540. At the end of the third quarter of 2011, number of job vacancies of the Banking Sector totalled 169, an increase of 16.6% year-on-year; vacancies for clerks stood at 90, with 42 for bank tellers. In terms of recruitment prerequisites, 57.4% of the vacancies required working experience, and 71.0% required tertiary education. Besides Cantonese, other preferred language skills were Mandarin (95.3%) and English (82.8%). The Banking Sector hired 470 new employees in the third quarter of 2011, and the employee recruitment rate surged by 2.3 percentage points year-on-year to 9.3%. The employee turnover rate rose by 0.3 percentage point year-on-year to 5.5%, while the job vacancy rate decreased by 0.5 percentage point to 2.5%.