Information from the Statistics and Census Service (DSEC) indicated that total spending (excluding gaming expenses) of visitors reached MOP 45.3 billion in 2011, up notably by 20% from MOP 37.9 billion in 2010. Total non-shopping spending amounted to MOP 22.9 billion, a surge of 23% in comparison with MOP 18.6 billion over 2010, while total shopping spending increased by 16% to MOP 22.4 billion. The total spending and per-capita spending of visitors were extrapolated from 191,500 effective questionnaires collected in 2011. In 2011, per-capita spending of visitors amounted to MOP 1,619, up by 7% over 2010. Analyzed by place of residence, per-capita spending of Mainland visitors stood at MOP 2,048 and that of visitors from Japan at MOP 1,360; Oceania at MOP 1,348; and Southeast Asia at MOP 1,288. Per-capita spending of overnight visitors and same-day visitors increased by 10% and 6% year-on-year to MOP 2,777 and MOP 626 respectively. Per-capita non-shopping spending of visitors amounted to MOP 817, up by 10% year-on-year, with expenses on Accommodation and Food & Beverage accounting for the largest share of 47% and 36% respectively. Per-capita non-shopping spending of Japanese visitors took the lead at MOP 1,213, and that of overnight visitors from Taiwan, China was MOP 2,078. Per-capita shopping spending of visitors was MOP 801, an increase of 4% year-on-year over 2010, with Local Food Products (24%), Jewellery & Watches (19%) and Clothing (19%) being the more popular shopping items. Per-capita shopping spending of overnight and same-day Mainland visitors topped at MOP 1,923 and MOP 670 respectively. In 2011, total number of visitor arrivals reached 28,002,279, up by 12% year-on-year, with 7,307,438 (26% of the total) travelling in package tours, up by 27%. The majority of visitors were from Mainland China (16,162,747); Hong Kong (7,582,923); Taiwan, China (1,215,162); the Republic of Korea (398,807); and Japan (396,023), while visitors from Americas and Europe totalled 310,608 and 251,748 respectively. At the end of 2011, there were 95 hotels and guest-houses operating in the hotel sector; total number of available guest rooms increased by 11% year-on-year to 22,356. The average occupancy rate of hotels and guest-houses stood at 84.1%, up by 4.3 percentage points from 2010; the average occupancy rate of hotels was 84.8%. Meanwhile, hotels and guest-houses received 8,612,127 guests, up by 11% year-on-year; the average length of stay of guests edged down by 0.01 night to 1.5 nights.