UM has obtained certification under ISO 9001: 2015 and ISO 14001: 2015
The University of Macau (UM) has been certified under ISO 9001: 2015 and ISO 14001: 2015, in recognition of the university’s continuous effort to improve service quality management and its commitment to environment protection. UM is the first higher education institution in Macao to obtain certification under the latest ISO management system standards. To better support the university’s development and to meet the increasing demand for high-calibre talent in Macao, UM in August 2014 moved to the new campus which is 20 times the size of the old one. Since its relocation to the new campus, the university has received growing international recognition in various areas, including teaching, academic programmes, and scientific research. Recently, it obtained certification under the latest ISO management system standards—ISO 9001: 2015 and ISO 14001: 2015, in recognition of its continuous effort to improve service quality management and its commitment to environment protection. UM continuously improves the work procedures and performance of its various departments through system review. It also implements an environmental management system to promote energy conservation, resource recycling, and green purchasing, in an effort to increase environmental awareness among its staff and create a sustainable green campus. To comply with ISO 14001 standards, UM developed the Register of Environmental Aspects for its various facilities, offices, and laboratories. This allows the university to effectively monitor the environmental aspects that may be produced during the day-to-day operation of the campus, such as the disposal of laboratory waste, the discharge of pollutants, noise, and air quality. The latest ISO editions were published in September 2015, with ISO 9001：2015 being heavily revised to maintain its relevance in today’s marketplace. The new edition places greater emphasis on the support and participation of the management, risk management mindset, and sustainable development of the organisation.