News from Consumers Council: Typhoon signal no. 8 will be hoisted soon, and the Council has activated its monitoring mechanism. Consumers may lodge complaint by calling the 24-hour hotline 62980886, or send their information using text, pictures, or voice messages to the Council’s “WhatsApp Hotline” 62980886 if they find any price-gouging or food outlets charging extra money on consumers during typhoon signal is hoisted, the Council will look into the case after receiving the information from consumers, and refer it to the relevant enforcing department if necessary to safeguard consumer rights.
Consumers may also use the 24-hr recording service hotline 89889315 and the complaint or inquiry will be followed up on the next working day.
The Council reminds businesses to have the price of products and services clearly listed, and calls on merchants not to engage in price-gouging during typhoon period to safeguard consumer rights.