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Survey on information technology usage in the household sector for 2021


Information from the Statistics and Census Service (DSEC) indicated that number of households using the Internet totalled 191,800 in 2021, accounting for 94.6% of the total households, up by 2.7 percentage points year-on-year; this implied a further increase in the prevalence of Internet use. Number of households using mobile network to access the Internet grew by 4.6% year-on-year to 188,000, taking up 98.0% of the households who used the Internet, the same proportion as in 2020. Meanwhile, 90.1% (172,900) of the households used home broadband to access the Internet, an increase of 1.0 percentage point.

Internet users totalled 570,000, an increase of 0.7% year-on-year. The Internet penetration rate went up by 1.0 percentage point to 88.5%, with the rate for the population aged 15-24 being the highest, at 99.5%, up by 0.2 percentage points. As regards the elderly, 65.3% of the population aged 65 and above used the Internet, a rise of 9.4 percentage points, which indicated a growing trend of technology integration into the lives of the elderly. Besides, 68.3% of the population aged 3-14 used the Internet. With respect to the frequency of using the Internet, 95.5% of the Internet users used the Internet daily, up by 1.9 percentage points year-on-year; median daily hours spent online was 3 hours, the same as in the previous year.

Regarding the purpose of using the Internet, most of the users used the Internet for Communication (95.4%) and Online Entertainment (81.9%), with the respective shares dropping by 0.5 percentage points and 2.0 percentage points year-on-year; on the other hand, the proportion for E-banking (60.7%) grew by 9.7 percentage points. With the development of e-government services, 93.8% of the Internet users used online government services. In the fourth quarter of 2021, median total online shopping spending was MOP1,100, an increase of 10.0% year-on-year. Number of online shoppers purchasing clothing & footwear, handbags, cosmetic products, etc. topped at 128,700, up by 14.0% year-on-year; this was followed by those who purchased food, beverages, etc. online, at 73,300.

The mobile phone penetration rate remained steady year-on-year at 93.8%. The proportion of Internet users using mobile phones to access the Internet was the highest, at 95.0%, up by 0.5 percentage points year-on-year; meanwhile, the proportion of those using laptops/tablets to access the Internet grew by 4.8 percentage points to 38.1%.

There were 146,800 households with computer equipment (e.g. tablets, laptops), taking up 72.4% of the total households, up by 0.2 percentage points year-on-year. Meanwhile, the computer penetration rate rose by 0.7 percentage points to 49.6%.

Survey on Information Technology Usage in the Household Sector for 2021 was conducted in the fourth quarter of 2021 through a supplementary questionnaire of the Employment Survey, to collect data on information technology usage among the population aged 3 and above.



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