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Pharmaceutical Administration Bureau announces the arrangement of services to the public in cooperation with epidemic prevention work


During the consolidation period of the prevention and control of the epidemic, from 23 to 29 July, in order to reduce the agglomeration of people as much as possible and to minimize the risk of virus propagation, the Pharmaceutical Administration Bureau (ISAF) provides limited services to the public during office hours. The arrangements are as below:

1. For the below indispensable services, please make a prior appointment by calling 8598 3507.

(1) Issuance of prior authorisation of import and import licence for drugs, diagnostic and laboratory reagents, infant formula/ready-to-feed formula, and disinfectants, as well as inspection of customs clearance of these products.

(2) Issuance of import and export certificate for narcotic drugs and psychotropic substances.

2. For the below services, please call the following telephone numbers for prior appointment, and appropriate arrangements will be made accordingly:

(1) Application for registration, advertisement and classification of medicines: 2883 1906

(2) Application for licence of pharmaceutical professionals and licence of establishments of pharmaceutical activity: 8598 3522

(3) Pharmacovigilance and quarterly declaration of medicines under control: 8598 3525

(4) Other services: 8598 3508



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