Skip navigation

Macao Health Code app fails to open on some mobile phone models; Affected users can use the web version instead


Some members of the public reported that the Macao Health Code app could not be opened on some Android devices, and some had experienced app crashing after update. According to the Novel Coronavirus Response and Coordination Centre, this is due to some compatibility issues between the updated Android system and the Macao Health Code app. The Centre has immediately looked into the cause and revised the app accordingly.

However, the updated version of the Macao Health Code app can only be launched after it is approved by Google and Huawei, which will take a few days to process. Before the updated version of the Macao Health Code app is approved, members of the public can download the APK updates here: https://eservice.ssm.gov.mo/covidapps/. In order to keep the existing records, it is advised to update directly without removing the original app. Alternatively, the public can use the web version of the Macao Health Code at https://app.ssm.gov.mo/healthPHD/.

View gallery


Is there anything wrong with this page?

Help us improve GOV.MO

* Mandatory field

Send

All information on this site is based on the official language of the Macao Special Administrative Region. The English version is the translation from the Chinese originals and is provided for reference only. If you find that some of the contents do not have an English version, please refer to the Traditional Chinese or Portuguese versions.