Information from the Statistics and Census Service (DSEC) indicated that total spending (excluding gaming expenses) of visitors amounted to MOP13.9 billion in the second quarter of 2013, a notable increase of 23% in comparison with MOP11.4 billion in the second quarter of 2012. Spending of overnight visitors totalled MOP11.7 billion and that of same-day visitors was MOP2.2 billion. In the second quarter of 2013, per-capita spending of visitors was MOP1,973, up by 15% year-on-year. Mainland visitors had the highest per-capita spending of MOP2,511, and spending of those travelling under the Individual Visit Scheme (IVS) reached MOP2,819; besides, per-capita spending of visitors from Singapore amounted to MOP1,719. Australian visitors had the highest per-capita spending among the long-haul visitors, at MOP1,261. Analysed by consumption structure, visitors spent mostly on Shopping (49%), Accommodation (24%) and Food & Beverage (19%). Shopping items included Local Food Products (21%), Clothing (19%) and Jewellery & Watches (19%). Mainland visitors spent an average of MOP1,403 in shopping while IVS visitors spent an average of MOP1,796. Moreover, long-haul visitors spent primarily on Accommodation and Food & Beverage. In the second quarter of 2013, per-capita spending of overnight visitors amounted to MOP3,396, up by 17% year-on-year, and that of same-day visitors rose by 3% to MOP614. Per-capita spending of overnight and same-day Mainland visitors amounted to MOP4,436 and MOP752 respectively, with per capita spending of overnight and same-day IVS visitors reaching MOP4,885 and MOP1,256. According to the result of Visitors' Comments Survey, about 93% and 92% of the visitors were satisfied with the services rendered by hotels and travel agencies. However, 7% of the visitor-users considered that public transport services should be improved, and 7% commented that points of tourist attractions were inadequate.