Information from the Statistics and Census Service (DSEC) indicated that total spending (excluding gaming expenses) of visitors in the fourth quarter of 2014 amounted to MOP14.05 billion, down by 13.9% from MOP16.32 billion in the fourth quarter of 2013. Spending of overnight visitors totalled MOP11.06 billion, down by 17.7% year-on-year, while that of same-day visitors increased by 4.2% to MOP3.00 billion. Per-capita spending of visitors was MOP1,757, a decrease of 20.2% year-on-year. Total spending of visitors for the whole year of 2014 reached MOP61.75 billion, up by 3.7% from MOP59.54 billion in 2013, with that of overnight and same-day visitors rising 2.6% and 9.1%, at MOP50.88 billion and MOP10.87 billion respectively. Per-capita spending of visitors for the whole year of 2014 was MOP1,959, down by 3.5% year-on-year. Analysed by place of residence, per-capita spending of visitors from Mainland China was MOP2,038 in the fourth quarter of 2014, a drop of 27.3% year-on-year, and spending of those travelling under the Individual Visit Scheme (IVS) decreased by 10.0%, at MOP2,618. Per-capita spending of visitors from Singapore and Malaysia increased by 10.2% and 5.1%, at MOP1,977 and MOP1,718 respectively, whereas that of visitors from Japan (MOP1,716), Taiwan (MOP1,510) and Hong Kong (MOP912) registered year-on-year decrease. Visitors from the United Kingdom had relatively high per-capita spending among the long-haul visitors, at MOP1,518, up by 19.0% year-on-year. Per-capita spending of overnight visitors dropped by 18.4% year-on-year to MOP3,082 in the fourth quarter, and that of same-day visitors decreased by 8.9%, at MOP679. Despite the decrease of 26.1% and 14.1% year-on-year in per-capita spending, overnight and same-day Mainland visitors still had the highest spending of MOP3,587 and MOP815 respectively, while per-capita spending of overnight and same-day IVS visitors reached MOP4,632 and MOP1,368. Moreover, per-capita spending of overnight visitors from Taiwan and Singapore was MOP3,262 and MOP3,168 respectively. Analysed by consumption structure, visitors spent mainly on Shopping (45.3%), Accommodation (26.9%) and Food & Beverage (19.9%) in the fourth quarter of 2014. Per-capita shopping spending of visitors dropped notably by 27.4% year-on-year to MOP796, and the preferred shopping items included Local Food Products (26.1%), Jewellery & Watches (18.6%) and Cosmetics & Perfume (16.9%). Analysed by place of residence, visitors from Mainland China spent an average of MOP1,079 on shopping, fell by 32.8% year-on-year, while that of IVS visitors reached MOP1,648. Meanwhile, long-haul visitors spent primarily on Accommodation and Food & Beverage. According to the results of Visitors' Comments Survey in the fourth quarter, about 88.2% of the visitor-users were satisfied with the services and facilities of hotels, up by 2.3 percentage points from the third quarter, and 82.0% complimented about the services of shops, up by 0.7 percentage points. On the other hand, 40.4% of the visitors commented that points of tourist attractions were adequate, down by 6.5 percentage points quarter-to-quarter, while 18.8% considered that public transport services should be improved, up by 1.8 percentage points.
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