Macao Government Tourism Office (MGTO) is making unreserved efforts to coordinate and handle various tasks in the wake of the typhoon, in the hope to minimize its impact on visitors.
MGTO operates its Tourist Information counters at the Ritz Building, Outer Harbour Ferry Terminal, Border Gate, Macau International Airport and Taipa Ferry Terminal as usual to attend to visitors.
Due to various degrees of damages of the facilities at the Outer Harbour Ferry Terminal and Taipa Ferry Terminal, tour groups to Macao were affected. MGTO is currently looking into their situations.
MGTO has also approached hotel properties for further information on their situations, including their status of water and power supply as well as room reservation. If visitors have already made their room reservation or are planning to make a room reservation in Macao, they are advised to enquire the respective hotels of their latest situations first. MGTO has also assigned inspectors to patrol different ports of entry in Macao for prompt awareness of the latest situations.
Up to now, MGTO has received six enquiries, complaints and suggestions regarding visitor itineraries, taxi service and travel agency service. There is no complaint or enquiry about hotel room price up to this moment.
As the organizer, MGTO is currently examining and accessing the situations and conditions concerning its upcoming events. If any new arrangement arises, a public notice will be made accordingly.
MGTO advises residents and visitors to pay attention to the situations concerned. For any enquiry, please contact the 24-hour tourism hotline service at (853) – 28333000.