Information from the Statistics and Census Service (DSEC) indicated that total spending (excluding gaming expenses) of visitors in the second quarter of 2015 amounted to MOP12.25 billion, representing a decrease of 24.7% from MOP16.26 billion in the second quarter of 2014, and an 8.3% decline from MOP13.36 billion in the first quarter of 2015. Spending of overnight visitors totalled MOP9.58 billion, down by 30.4% year-on-year, while that of same-day visitors increased by 7.3% to MOP2.67 billion. In the second quarter of 2015, per-capita spending of visitors was MOP1,668, down by 22.1% year-on-year and 7.4% quarter-to-quarter. Per-capita spending of visitors from Mainland China fell by 24.3% year-on-year to MOP2,012; those from Guangdong Province and Fujian Province spent an average of MOP1,657 (+8.4%) and MOP2,266 (-17.0%). Per-capita spending of Mainland visitors travelling under the Individual Visit Scheme (IVS) dropped by 14.9% year-on-year to MOP2,530, with those from Guangdong Province and Fujian Province spending an average of MOP1,891 (+13.0%) and MOP3,728 (-19.8%) respectively. Moreover, per-capita spending of visitors from Singapore (MOP1,741), Japan (MOP1,543) and Malaysia (MOP1,506) decreased by 6.7%, 23.9% and 12.0% respectively year-on-year; spending of those from Taiwan (MOP1,374) and Hong Kong (MOP870) also registered decline. Visitors from Australia had relatively high per-capita spending among the long-haul visitors, at MOP1,523, yet decreased by 5.4% year-on-year, while spending of those from the United Kingdom (MOP1,212) increased by 3.5%. Per-capita spending of overnight visitors fell by 28.0% year-on-year to MOP2,820, while that of same-day visitors increased by 10.8%, at MOP676. Overnight visitors from Mainland China (MOP3,455), Taiwan (MOP2,888) and Singapore (MOP2,796) had relatively high per-capita spending, though year-on-year decreases were recorded. Among the same-day visitors, per-capita spending of Mainland visitors topped at MOP838, up by 14.5% year-on-year, and that of IVS visitors was MOP1,392, up by 15.1%. Analysed by consumption structure, visitors spent mainly on Shopping (45.1%), Accommodation (24.9%) and Food & Beverage (21.7%). Per-capita shopping spending dropped by 28.4% year-on-year to MOP751, and the preferred shopping items included Local Food Products (28.4%) and Cosmetics & Perfume (21.9%). Visitors from Mainland China spent an average of MOP1,064 on shopping, and shopping spending of IVS visitors was MOP1,599. Meanwhile, long-haul visitors spent primarily on Accommodation and Food & Beverage. According to the results of Visitors’ Comments Survey in the second quarter of 2015, about 89.0% of the visitor-users were satisfied with the services and facilities of hotels, up slightly by 0.4 percentage points quarter-to-quarter; those who complimented about the services of gaming establishments (85.8%), retail shops (83.6%) and travel agencies (83.3%) rose by 2.5, 0.5 and 0.7 percentage points respectively. About 82.3% of the visitors commented that the environmental hygiene was satisfactory, up by 3.5 percentage points. Meanwhile, 41.2% of the visitors commented that points of tourist attractions were adequate, up modestly by 0.2 percentage points quarter-to-quarter. Moreover, 12.6% of the visitors considered that public transport services should be improved, down by 0.8 percentage points, but those complimented about the services (74.3%) also decreased by 0.5 percentage points.