Information from the Statistics and Census Service (DSEC) indicated that total spending (excluding gaming expenses) of visitors amounted to MOP 14.79 billion in the fourth quarter of 2016, up by 13.3% year-on-year and 1.0% quarter-to-quarter. Total spending of overnight visitors (MOP 12.02 billion) and same-day visitors (MOP 2.77 billion) went up by 15.8% and 3.6% respectively year-on-year. For the whole year of 2016, total spending of visitors reached MOP 52.66 billion, up by 3.0% from MOP 51.13 billion in 2015; total spending of overnight visitors (MOP 42.10 billion) increased by 4.8% while that of same-day visitors (MOP 10.56 billion) dropped by 3.6%.
In the fourth quarter of 2016, per-capita spending of visitors was MOP 1,830, up by 10.2% year-on-year and 1.3% from the previous quarter (MOP 1,806). Per-capita spending of visitors from Mainland China rose by 11.3% year-on-year to MOP 2,157, with spending of those from Guangdong Province (MOP 1,839) and Fujian Province (MOP 1,596) rising by 12.9% and 17.0% respectively. Per-capita spending of Mainland visitors travelling under the Individual Visit Scheme (IVS) reached MOP 2,431, up by 3.5% year-on-year. Meanwhile, per-capita spending of visitors from Singapore (MOP 1,836) increased by 5.9% year-on-year, while spending of those from Thailand (MOP 1,086) dropped by 25.1%. Among the long-haul visitors, per-capita spending of visitors from Australia (MOP 1,467) and the United States (MOP 1,371) increased year-on-year, while spending of those from the United Kingdom (MOP 1,229) recorded decrease.
Moreover, per-capita spending of overnight visitors increased by 2.4% year-on-year to MOP 2,798, with spending of those from Mainland China (MOP 3,260) and Taiwan (MOP 3,100) rising by 0.6% and 6.6% respectively year-on-year. Per-capita spending of same-day visitors went up by 11.2% year-on-year to MOP 731, with spending of those from Mainland China (MOP 906) increasing by 14.3%.
With regard to type of spending, visitors spent mainly on shopping (44.3%), accommodation (26.9%) and food & beverage (20.8%). Per-capita shopping spending increased by 6.1% year-on-year to MOP 811, of which spending on local food products (MOP 232) and cosmetics & perfume (MOP 186) rose by 6.7% and 22.3% respectively. Analysed by main purpose of visit, visitors coming to Macao for shopping and for MICE events had relatively high per-capita spending, at MOP 2,832 and MOP 2,826, up by 9.8% and 25.4% respectively year-on-year.
For the whole year of 2016, per-capita spending of visitors was MOP 1,701, up by 2.2% from MOP 1,665 in 2015. Per-capita spending of same-day visitors rose by 3.7% year-on-year to MOP 693, while that of overnight visitors dropped by 4.5%, at MOP 2,681. Analysed by countries and places, visitors from Mainland China had the highest per-capita spending, at MOP 1,975, up marginally by 0.5% year-on-year, with spending of IVS visitors falling by 1.4% to MOP 2,260. Meanwhile, per-capita spending of visitors from Singapore (MOP 1,773) and Japan (MOP 1,708) went up by 2.8% and 12.1% respectively year-on-year. Per-capita spending of those from Australia (MOP 1,438) increased year-on-year, while spending of those from the United States (MOP 1,262) and the United Kingdom (MOP 1,242) declined.
Per-capita shopping spending of visitors in 2016 decreased by 2.4% year-on-year to MOP 744 (43.7% of per-capita spending), of which spending on local food products and cosmetics & perfume accounted for 29.5% and 21.1% respectively. Meanwhile, per-capita spending on accommodation (MOP 463) and food & beverage (MOP 355) rose by 9.3% and 3.2% respectively year-on-year. Analysed by main purpose of visit, per-capita spending of visitors coming to Macao for MICE events reached MOP 2,700, up by 10.1% year-on-year; the corresponding proportion of visitors made up merely 0.7% of the total, yet representing a year-on-year increase of 0.3 percentage points.
According to the results of the Visitors’ Comments Survey, 89.7% of the visitor-users in the fourth quarter of 2016 were satisfied with the services and facilities of hotels, down slightly by 0.8 percentage points quarter-to-quarter; the proportion of visitors who expressed satisfaction with services of gaming establishments rose by 1.3 percentage points to 84.8%. Meanwhile, more than half of the visitors (51.3%) commented that the points of tourist attractions were adequate, up notably by 6.3 percentage points quarter-to-quarter. For the whole year of 2016, the proportions of visitors who were satisfied with the services and facilities of hotels (90.1%) and services of travel agencies (85.3%) were the highest, up by 1.5 and 2.1 percentage points respectively year-on-year, while the proportion of those who expressed satisfaction with the services of gaming facilities (84.2%) remained stable. Meanwhile, a relatively low proportion of visitors were satisfied with the services of public transport (69.4%), down by 3.3 percentage points year-on-year. Moreover, 44.8% of visitors commented that the points of tourist attractions were adequate, up by 2.3 percentage points year-on-year.