Due to the system maintenance of financial institution, please note that electronic payment function of MPay in Macao One Account will be suspended from 00:00am to 5:00am on October 11th.

Transport Bureau will carry out system maintenance from 20:00 to 20:30 on 9 September 2022. During the period, the electronic services related to “My vehicle” in Macao One Account will be unstable. Residents should pay attention to the arrangement.

Due to the system upgrade of “GovPay”, please note that some e-services subjected to electronic payment in Macao One Account will be suspended from 2:00am to 8:00am on May 29th.

When Typhoon Signal No. 8 or above is in effect, all visits and public services at Coloane Prison, Youth Correctional Institution and Correctional Services Bureau Service and Information Centre will be suspended. Visits and public services will resume once Typhoon Signal No. 8 is lowered.

When Typhoon Signal No. 8 or above is in effect, all visits and public services at Coloane Prison, Youth Correctional Institution and Correctional Services Bureau Service and Information Centre will be suspended. Visits and public services will resume once Typhoon Signal No. 8 is lowered.

In response to the outbreak of COVID-19, the Social Security Fund’s services to the public are suspended during the work exemption period of public sector, and only online services are maintained.

To enquire about general administrative procedures, residents may call the 24-hour interactive voice response hotline 2823 8238 (Social Security System) or 2823 0230 (Non-Mandatory Central Provident Fund System).  For other details, please visit the Social Security Fund’s website at www.fss.gov.mo.

In light of the pandemic, the Statistics and Census Service (DSEC) will conduct data collection on a limited scale and maintain the following public services during the period of 5 to 7 October:

1. Enquiries on statistical data (tel: 8399 5311 / e-mail: info@dsec.gov.mo)

2. Enquiries on commodity codes for external trade (tel: 2831 4738 / 2831 4650 / 2831 4710)

Service hours: 09:00 to 17:45 (no breaks)

In view of the development of the COVID-19 pandemic, the SAR Government has decided to suspend public departments’ services and exempt public servants from work during 5 to 7 October to reduce the risk of the infections spreading. Therefore, the Correctional Services Bureau will suspend all non-urgent services during the abovementioned period. Details as follows:

1.  Coloane Prison suspends visits to inmates, meetings with social workers, and the processing of the applications for the permit for visiting an inmate, a video visit to an inmate, an appointment with a prison social worker, and the certificate of imprisonment;
2.  The Youth Correctional Institution suspends all external services, including visits to juvenile delinquents, meeting with social workers, and the processing of the applications for the permit for visiting a juvenile delinquent, a video visit to a juvenile delinquent, and the certificate of residence at Youth Correctional Institution;
3.  The Correctional Services Bureau Service and Information Centre – situated at “China Plaza”, 8 andar A – suspends all external services.

Members of the public wishing to apply for the permit for visiting an inmate, a video visit to an inmate, an appointment with a prison social worker and the certificate of imprisonment can lodge the application online by logging into http://www.dsc.gov.mo/siteen/web_opinion.aspx.

The Macao SAR Government has decided to exempt public servants from work between 5th and 7th October in order to reduce the spread of the virus. Therefore, the departments that provide services for the public (the Complaint Management Centre, the Declaration of Assets and Interests Division and the Branch Offices at Areia Preta and Taipa) will be closed during the period. For reports and complaints over corruption and public services, please use our online complaint service or call the Report Hotline at 2836 1212. The deadline for declaration of assets and interests by public servants will be extended to the first working day following the suspension.

During the issue of typhoon signal no. 8, the visitation and public service of Coloane Prison, Youth Correctional Institution and Correctional Services Bureau Service and Information Centre will be temporarily suspended and will be restored until the typhoon signal no. 8 is withdrawn.