CTT Macao would like to inform that the distribution hour of the current-day walk-in quota for money transfer service of Western Union in Macao Postal Savings, situated in San Ma Lou (Av. Almeida Ribeiro), during 26th to 28th February 2020, will change to start at 09:00, with limited quota distributing in a “firstcome-first-serve” basis each day and no advance booking. The service hour continues to be 12:00 to 17:00.

The money transfer service of Western Union in Post Offices continues to be closed during this period.

For consulting the latest information, please check Macao Postal Savings’ website.

Due to the development of the novel coronavirus, CTT Macao would like to inform that the underneath
opening hour for Post Offices, Macao Postal Savings, Philatelic Shop, Radioelectric Licensing Area, eSignTrust Registration Authority and Macao Network Information Centre from 24th to 28th February 2020, while the other Post Offices will be closed temporarily.

The money transfer service of Western Union in Post Offices is closed during this period, however, this service can be provided through a current-day walk-in quota system, with limited quota starting to distribute at 11:00 am to 12:00 in Macao Postal Savings situated in San Ma Lou (Av. Almeida Ribeiro).

The home delivery service of EMS items continues to suspend, while CTT will phone to recipients to inform the location where they can go to pick up the EMS items.

The location for parcels pick up is Central Post Office with entrance in Rua da Sé. Both recipients of parcels or EMS items can use the “Track-and-Trace” service in CTT’s website to check the status of their mails http://www.ctt.gov.mo/MacauPost/Contents/MailTrack.aspx.

Please pay attention that there are delays in all services provides, in particular, the delivery of postal items and delays will not be compensated during this period until further notice.

For consulting the latest information of CTT’s services, please check CTT website.

To ensure the provision of basic services while minimizing the risk of the spread of COVID-19, the Correctional Services Bureau will have the following external service arrangement ‪on 24 to 28 February:

1. Coloane Prison and the Youth Correctional Institution will continue to suspend the visits to inmates and juvenile delinquents and the processing of applications for services until further announcement.

2. The Correctional Services Bureau Service and Information Centre (address: Avenida da Praia Grande, China Plaza, 8º andar “A”, Macau) maintains the following services to the public:

– Application for Permit for Visiting an Inmate

– Application for Service of Video Visit to an Inmate

– Application for Appointment with a Prison Social Worker

– Application for Certificate of Imprisonment

3. The office hours of the Correctional Services Bureau Service and Information Centre are ‪09:00-17:45 on 24 to 27 February, and ‪09:00-17:30 on 28 February.

4. Due to the appropriately reduced number of service counters and personnel, members of the public are recommended to lodge applications for services online.

Online application

Webpage: http://www.dsc.gov.mo/siteen/web_opinion.aspx

Enquiries

Phone: 8896 1280 or 8896 1283 / E-mail: info@dsc.gov.mo

Due to the development of the outbreak of the novel Coronavirus, the Identification Services Bureau (DSI) located at China Plaza in Avenida de Praia Grande will continue to provide basic public services during the period 24th to 28st February 2020.

Citizens who intend to lodge applications at DSI can go to DSI’s website (www.dsi.gov.mo) to obtain the number tag of the day starting at 7 a.m. every day or make an appointment for lodging application. DSI will only distribute number tags on-site for urgent and special cases. All kinds of performance pledges will be suspended. Applicants will be notified of the document collection date by SMS. If there is not urgency, citizens are advised to postpone the relevant formalities.

Moreover, citizens who lodged applications and chose to collect documents or certificates at DSI located at China Plaza in Avenida de Praia Grande beforehand are advised to check the latest status of their application on DSI website before collecting their document.

All 24-hour self-services and online services for lodging applications will continue to maintain normal operations, but expedited services will not be available.

All public services of DSI’s service areas in the Macao Government Services Centre in Areia Preta (Zone R on 2nd Floor) and the Macao Government Services Centre in Islands (Zone D on 3rd Floor) will be suspended.

For enquiries, please contact DSI at 2837-0777 or 2837-0888, or email to info@dsi.gov.mo.

Citizens can obtain number tag of the day or make appointment on DSI website

Citizens can check the latest status of application on DSI website before collecting their document

Due to the development of the novel coronavirus, CTT Macao would like to inform that opening hour of the underneath Post Offices on 22nd February 2020, while the other Post Offices will be closed temporarily.

The money transfer service of Western Union in post offices is closed during this period.

The home delivery service of EMS items continues to suspend, while CTT will phone to recipients to inform the location where they can go to pick up the EMS items.

The location for parcels pick up is Central Post Office with entrance in Rua da Sé. Both recipients of parcels or EMS items can use the “Track-and-Trace” service in CTT’s website to check the status of their mails http://www.ctt.gov.mo/MacauPost/Contents/MailTrack.aspx.

Please pay attention that there are delays in all services provides, in particular, the delivery of postal items and delays will not be compensated during this period until further notice.

For consulting the latest information of CTT’s services, please check CTT website.

Due to the recent development of the Novel Coronavirus Pneumonia epidemic, in order to reduce the spread of the virus while ensuring the operation of our basic services, the FDCT will maintain the following external services from 24th February to 28th February, 2020:

1. For the Application Service of Scientific Research and Science Popularization Projects : Applications can be submitted through the online funding application system or email to saf@fdct.gov.mo, paper application materials to be submitted upon further notice by the FDCT.

2. For the Service of receiving Annual/Final Reports : Submission can be done via the aforementioned email, paper materials will be requested upon further notice by FDCT; Any requests for project extension or modification, please download the‘Application Form for the Modification of Science Research Project / Promotion of Science Project’ from our website (www.fdct.gov.mo), complete and send to the email mentioned above. You are entitled to be postponed for no longer than 90 days thereafter.

As the number of service personnel will be appropriately reduced, should there be any re quest for services in person, please kindly call to make an appointment in advance.

Addressing the outbreak of the novel coronavirus pneumonia in the city, in order to minimise the possibility of infection while maintaining basic public services, the Macao Trade and Investment Promotion Institute (IPIM) will be suspend the following services from 24 to 28 February :

1. Application for borrowing IPIM’s temporary offices
2. Application for borrowing IPIM’s Multi-functional Conference Halls
3. Application for joining the Enterprise Marketing Seminar Incentive Programme
4. Mainland commercial and legal consultation services
5. Consultation services at IPIM’s Information Centre
6. Portuguese-speaking Countries Food Exhibition Centre
7. IPIM’s Representative Office in Hangzhou, Chengdu, Shenyang, Fuzhou, Guangzhou, Wuhan (telephone enquire service will be available)

Aside from the above listed services, the rest of the services will be available during office hours

Office hours :
Monday to Thursday : 9:00-13:00 , 14:30-17:45
Friday : 9:00-13:00 , 14:30-17:30

Opening hours of Residence Application and Legal Affairs Department :
Monday to Friday : 9:00-12:30, 14:30-17:00

It is recommended to call IPIM before visiting IPIM in person to use our services.

Arrangements for the Labour Affairs Bureau’s public services

Considering the development of the “novel coronavirus pneumonia” , in order to reduce the risk of disease spread and ensure essential services, the Labour Affairs Bureau will provide the following public services between 24 and 28 February:

1. Online employment registration, online recruitment registration, declarations to apply for unemployment benefit (enquiry tel.: 28722108; online appointment booking: dpe_1@dsal.gov.mo);

2. Limited services on labour rights and interests and employment agency licenses enquiry tel.: 28717810; online appointment booking: www.dsal.gov.mo);

3. Replacement for construction safety card, and enquiries on occupational safety and health opinions, physical examination of occupational health, and physical examination for minors before or after employment (enquiry tel.: 28717781/28719946; online appointment booking: www.dsal.gov.mo);

4. Collection of vocational training certificate, vocational skill certificate, construction safety card (collection point: Tai Peng Vocational Training Center; enquiry tel. for vocational training services: 82914888);

5. Limited services on applications regarding non-resident workers (*) and application result collection (enquiry tel.: 28336960);

6. Training classes, skill tests, and occupational safety and health classes / examinations are suspended; for the resumption of classes or examination arrangements, a notice will be given one week in advance.

Note:

*The documents required for the applications mentioned in Point 5 can only be submitted through the following means:

a. By e-mail: dsaldctnr@dsal.gov.mo;

b. By fax: 2871 1224;

c. By hand to collection box: Long Cheng Office, Avenida do Dr. Rodrigo Rodrigues No. 614A-640, Macau;

d. By post: Labour Affairs Bureau, Avenida do Dr. Rodrigo Rodrigues No. 614A-640, Edifício Long Cheng, 10th floor, Macau.

Due to the development of the novel coronavirus, CTT Macao would like to inform that the public service of Macao Postal Savings will resume from 17th to 21st February 2020 with the opening hour from 12:00 to 17:00.

The money transfer service of Western Union service is suspended during this period.

For consulting the latest information, please check website of Macao Postal Savings.

Due to the development of the novel coronavirus, CTT Macao would like to inform that the underneath opening hour for Post Offices, Philatelic Shop, Radioelectric Licensing Area, eSignTrust Registration Authority and Macao Network Information Centre from 17th to 21st February 2020, while the other Post Offices will be closed temporarily.

The money transfer service of Western Union is closed during this period.

The home delivery service of EMS items continues to suspend, while CTT will phone to recipients to inform the location where they can go to pick up the EMS items.

The location for parcels pick up is Central Post Office with entrance in Rua da Sé. Both recipients of parcels or EMS items can use the “Track-and-Trace” service in CTT’s website to check the status of their mails http://www.ctt.gov.mo/MacauPost/Contents/MailTrack.aspx.

Please pay attention that there are delays in all services provides, in particular, the delivery of postal items
and delays will not be compensated during this period until further notice.

For consulting the latest information of CTT’s services, please check CTT website.