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Macao SAR Government Portal

CCAC to remain basic services next week

The CCAC will remain basic services for the public between 24th and 28th February.

For the handling of declarations of assets and interests, the declarants whose declaration periods have already ended or end by 6th March will be given priority. The Declaration of Assets and Interests Division located on the 16th floor of “Centro Golden Dragon” will be open during office hours with a break from 1:00pm to 2:30pm.

The maximum number of declarants at the waiting lobby of the office at any one time will be limited to 15. Other declarants, after obtaining the tag number, will be required to wait outside the office for further notification from the staff. If the number of visiting declarants exceeds the maximum number allowed on that day, their declarations will be handled on the following day according to the tag numbers.

For enquiries, please contact us at 83953321.

The Complaint Centre located on the 14th floor of “Dynasty Plaza” shall operate as normal during office hours. Residents may file reports or complaints to the Branch Office in Taipa between 2:30pm and 7:00pm from Monday to Friday. They may also call the CCAC’s Report Hotline at 2836 1212 to report illegal activities.

Any person, before entering the offices, must go through the temperature check, wear a face mask and submit a health declaration according to the instructions of the Health Bureau.


The Statistics and Census Service (DSEC) maintains basic statistical services

DSEC continues to conduct data collection work on a limited scale and maintains basic public services during the period of 24 to 28 of February.

 

Basic public services include:

1. Enquiries on statistical data

2. Enquiries on commodity codes for external trade

 

Service hours: Monday to Thursday: 09:00 – 17:45, Friday: 09:00 – 17:30 (without break)

 

DSEC encourages survey respondents to complete or return survey questionnaires through telephone, email, fax or online platform. To make enquiries or submit questionnaires in person, please call 8399 5311 to schedule an appointment.

 

For enquiries:

Tel: 8399 5311 / Email: info@dsec.gov.mo


民航局於2月17日至21日期間的服務安排

民航局於2月17日至21日期間, 除暫停所有人員執照的考試外(註), 將於正常辦公時間恢復所有對外服務。

 

建議親臨辦理手續前, 致電本局查詢。

 

查詢方式:

電話:+853 2851 1213

電郵:aacm@aacm.gov.mo

 

註:原定於本年2月在民航局舉行的人員執照考試, 民航局將聯絡已報名的人士重新安排考試時間。


Special arrangement for payment of radiocommunications fee

Due to the development of the novel coronavirus and the suspension of some services, CTT Macao will
extend appropriately the due date for radiocommunications fee due and not yet paid during this period.

Clients can also pay fees not exceeding MOP30,000.00 through the online payment system on the
webpage https://telecommunications.ctt.gov.mo/epayment/fee/query.

For consulting the latest information of CTT’s services, please check CTT website.


Special arrangement for services of CTT during the period of 10th to 15th February

Due to the development of the novel coronavirus, CTT Macao would like to inform the underneath post offices during the period of 10th to 15thFebruary provides limited postal services, including the sending and collection of registered mail, small packets, EMS items and parcels.

 

Service Time
 General Post Office

Monday to Friday

12:00 – 16:00

Saturday

10:00 – 13:00

 Red Market Post Office
 Nova Taipa Post Office

 

The underneath services will accept applications or inquiries by email:

 

Item 電郵
Internet Domain Name Service info@monic.mo
Radioelectric Licensing Service radiocom@ctt.gov.mo
Electronic Certificate Service Business sales@esigntrust.com
Inquiry enquiry@esigntrust.com
Customer Support helpdesk@esigntrust.com

 

The home delivery service of EMS items continues to suspend, while CTT will phone to recipients to inform the location where they can go to pick up the EMS items.

The location for parcels pick up is Central Post Office with entrance in Rua da Sé. Both recipients of parcels or EMS items can use the “Track-and-Trace” service in CTT’s website to check the status of their mails http://www.ctt.gov.mo/MacauPost/Contents/MailTrack.aspx .

 

Please pay attention thatthere are delays in all services provides, in particular, the delivery of postal items and delays will not be compensatedduring this period until further notice.

 

For consulting the latest information of CTT’s services, please check CTT website.


Adjustment of Submission Deadline of Coordination Service Public Tender Document and Tender Opening Date for “2020 & 2021 Guangdong & Macao Branded Products Fair” and “Macao Franchise Expo 2020 & 2021”

 

Under the influence of the coronavirus epidemic, the Macao Trade and Investment Promotion Institute now suspends its public services. As a result, the submission of public tender document for the coordination service of the  “2020 & 2021 Guangdong & Macao Branded Products Fair” and the “Macao Franchise Expo 2020 & 2021” will be deferred to the first day of IPIM’s service resumption or until further notice; the date of tender opening will also be deferred to the workday following the tender document submission deadline. More latest arrangements will be released on IPIM’s official website. Thank you very much for your attention and we apologise for any inconvenience caused.

 

For enquiry, please call Mr Chan at 6650 8412.


CCAC’s Report Hotline remains available. Deadline for declaration of assets and interests to be postponed.

Between 8th and 16th February, the CCAC’s Report Hotline at 28361212 will remain available for receiving complaints and reports and all external services will be suspended until further notice.

Due to the continuous outbreak of virus, the deadline for declaration of assets and interests will be postponed to the first working day after the suspension of service.


External Service Arrangement of Correctional Services Bureau ‪on 8 to 16 February‬‬

In line with the SAR Government’s measures to prevent and control the novel coronavirus, to avoid the gathering and movement of people and reduce the risk of the virus spreading, ‪on 8 to 16 February, the Correctional Services Bureau will provide emergency services only, and will suspend the following services:

  1. Coloane Prison suspends processing the applications for the permit for visiting an inmate, video visit to an inmate, appointment with a prison social worker and the certificate of imprisonment;
  2. All external services of the Correctional Services Bureau Service and Information Centre (address: Avenida da Praia Grande, China Plaza, 8º andar “A”, Macau) are suspended.

Members of the public wishing to apply for the permit for visiting an inmate, video visit to an inmate, appointment with a prison social worker, and the certificate of imprisonment, please visit http://www.dsc.gov.mo/siteen/web_opinion.aspx to lodge the applications online.

For enquiries, please dial ‪8896 1280 or ‪8896 1283 during office hours, or e-mail to ‪info@dsc.gov.mo.


Special arrangement for services of CTT on 8th February

Due to the development of the novel coronavirus, CTT Macao would like to inform the underneath post
offices on 8th February will only accept the posting of parcels and EMS items, while all other services will
be suspended.

 

Service Time
 General Post Office 10:00 – 13:00
 Red Market Post Office
 Nova Taipa Post Office

 

The home delivery service of EMS items continues to suspend, while CTT will phone to recipients to
inform the location where they can go to pick up the EMS items.

The location for parcels pick up is Central Post Office with entrance in Rua da Sé. Both recipients of
parcels or EMS items can use the “Track-and-Trace” service in CTT’s website to check the status of their
mails http://www.ctt.gov.mo/MacauPost/Contents/MailTrack.aspx.

The distribution of local letters and small packets, as well as the handling of these items to external
destinations continues to suspend. All items that have been received in post offices are kept in the Mail
Exchange Centre. The date to reinitiate the handling and distribution of these items will be notified later.

For consulting the latest information of CTT’s services, please check CTT website.


Special Arrangement for Services of CTT on 7th February

Due to the development of the novel coronavirus, CTT Macao would like to inform the underneath post offices on 7th February will only accept the posting of parcels and EMS items, while all other services will be suspended.

 

Service Time
 General Post Office 12:00 – 16:00
 Red Market Post Office
 Nova Taipa Post Office

 

The home delivery service of EMS items continues to suspend, while CTT will phone to recipients to inform the location where they can go to pick up the EMS items.

The location for parcels pick up is Central Post Office with entrance in Rua da Sé. Both recipients of parcels or EMS items can use the “Track-and-Trace” service in CTT’s website to check the status of their mails http://www.ctt.gov.mo/MacauPost/Contents/MailTrack.aspx.

The distribution of local letters and small packets, as well as the handling of these items to external destinations continues to suspend. All items that have been received in post offices are kept in the Mail Exchange Centre. The date to reinitiate the handling and distribution of these items will be notified later.

For consulting the latest information of CTT’s services, please check CTT website.


All information on this site is based on the official language of the Macao Special Administrative Region. The English version is the translation from the Chinese originals and is provided for reference only. If you find that some of the contents do not have an English version, please refer to the Traditional Chinese or Portuguese versions.