Renewal Application

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How to Apply

Application procedures and documents required

1. Holders of Macao Permanent Identity Card which will expire within 6 months or has expired can renew their identity card in either of the following ways:

– Self-service kiosk (Number tag is not required):

Applicants who lodge application with self-service kiosks need to present their Electronic Identity or the original Macao SAR Resident Identity Card (BIR).

This service is applicable to persons who fulfill all of the following criteria:

• Holders of the Macao SAR Permanent Resident Identity Card;
• Macao Resident Identity Card will expire within 6 months or has expired;
• At least 5 years old on the issuance date of Macao Resident Identity Card.

Notes:

• For applicants below 18 years old, their parent or guardian is required to accompany the minor to go through the formalities.
• The applicants can choose to use the photograph taken at self-service kiosks or the photograph for identification documents in “My Photos” of the “Macao One Account” which is taken by a contracted photography studio within the past 12 months as the identity card photo.
• Applicants below 25 years old on the issuance date of resident identity card will need height measurement on the spot.

Circumstances under which self-service kiosks application for renewal of Macao SAR Resident Identity Card is not applicable, please obtain a number tag and go through the formalities at DSI service counters.

1. Change of personal data (except for address, telephone number and emergency contact information)
2. Loss of resident identity card (proof of loss issued by the police authority is required);
3. Interdicted person.

For locations and details of the self-service kiosks, please refer to the dedicated webpage of Government 24-hour self-service centres.

– “Macao One Account” mobile application

Applicants need to download the ‘Macao One Account’ mobile application

This service is applicable to persons who fulfill all of the following criteria:

• The resident identity card will expire within 6 months or has expired;
• Macao permanent resident who is at least 18 years old on the issuance date of resident identity card;
• No need to change identity information (except for contact information and emergency contact information).

Notes:

• Applicants have to log in to their “Macao One Account” ;
• Applicants who cannot pass the facial recognition will not be able to lodge the application for renewal of Macao SAR Permanent Resident Identity Card online. If applicants are twins or multiples, they can lodge the application for renewal of permanent identity card through the “Macao One Account” provided that they have bound the Electronic Identity with their mobile phone;
• Applicants have to choose the photograph for identification documents in “My Photos” of the “Macau One Account” which is taken by a contracted photography studio within the past 12 months. You may refer to the list of contracted photography studios of “My Photos” of “Macao One Account”. (Note: DSI will request the applicant to submit additional photograph if the photograph provided does not meet the requirements. Moreover, the receipt QR code is provided by “My Photos” contracted photography studios, DSI does not charge any fee).
• Applicants have to proceed to DSI offices in person for photo-taking and fingerprint impression. Also, applicants who are below 25 years old on the issuance date of resident identity card needs height measurement on the spot. Applicants need to bring along their original resident identity card for cancellation when picking up the new identity card. If applicants are unable to present the original resident identity card, they should state the reason and submit a proof of loss issued by the police authority.

Circumstances under which online application for renewal of Macao SAR Resident Identity Card is not applicable:

1. Interdicted person;
2. Loss of resident identity card.

-Service counter

• Applicants are required to obtain a number tag in advance. For the methods to obtain the tag number, please refer to “Methods to Obtain Tag Number and Appointment” of the website of the Identification Services Bureau.
• When lodging application at service counters, applicants need to present their Electronic Identity or the original Macao SAR Resident Identity Card (BIR). Please refer to Other Information for further details.

2. Holders of the Macao Resident Identity Card under the following circumstances who are required to renew their documents should apply through service counters of the Identification Services Bureau.

• Applicants are required to obtain a number tag in advance. For the methods to obtain the tag number, please refer to “Methods to Obtain Tag Number and Appointment” of the website of the Identification Services Bureau.

1. If the Macao SAR Non-Permanent Resident Identity Card expired
   – Non-permanent resident identity card holders who are not subject to residence authorization (such as holders of One-way Exit Permit who come to Macao for residence) can apply for the renewal of BIR which will expire within six months or has expired.
   – Those who are subject to residence authorization are required to submit the original copy of valid residence authorization documents issued by relevant authorities within 90 days prior to their applications.
2. If the original BIR is lost
   – The applicant should report the loss to the local police force and request for a loss report. After that, the applicant can apply for the replacement of identity card at DSI in person with the loss report on which the holder’s name, type of document and document number are clearly stated. If there is an urgent need for application, it can be processed at the counter without number tag. (For further information, please refer to the Questions & Answers section). For further information, please refer to “Remarks/ Notes for Application”.
3. If the original BIR is damaged (not applicable to chip problem)
   – Macao resident identity card holder should apply for the renewal of BIR in person at DSI.
   For further information, please refer to “Remarks/ Notes for Application”.
4. If the alteration of personal data is approved
   – Macao resident identity card holders should renew the BIR in person at DSI upon obtaining the approval for amending personal data from DSI. For details, please refer to “Personal Data Alteration” of DSI website.
   For further information, please refer to “Remarks/ Notes for Application”.
5. Transformation from non-permanent resident to permanent resident
   – The applicant must submit a proof of having ordinarily resided in Macao for 7 consecutive years;
   – Macao resident identity card holders who are subject to residence authorization must submit a notification letter issued by the Residence and Stay Affairs Department of the Public Security Police Force or a confirmation declaration issued by the Trade and Investment Promotion Institute (applicable to applicant who applies the residence authorization through the institute) indicating that their residence authorization have been renewed for 7 consecutive years. Advanced professionals stipulated in Article 3(3) of Law No. 7/2023 (Talent Recruitment System) are required to submit valid documents confirming their residence authorization issued by the Talent Development Committee;
   – Persons who are of Portuguese or other foreign nationalities and who have ordinarily resided in Macao for 7 consecutive years can only apply for the Macao SAR. Resident Identity Card after their declaration of domicile in Macao in accordance with Article 8 of Law Nº. 8/1999 is approved. Applicants can refer to the leaflet about the declaration of domicile in Macao for further information.
6. For holders of permanent resident identity cards who are of foreign nationality, and the time interval between the date of application for ID card renewal and the latest issuance date of the ID card exceeds 3 years.
   – Applicants should submit a proof of having ordinarily resided in Macao from the latest issuance date of ID card until the day right before lodging the application for ID card renewal (e.g. proof of work, commercial register, proof of paying tax, proof of school attendance and so on), so as to ensure that the persons concerned do not violate the stipulations of Clause 2 of Article 2 of Law No. 8/1999.

Besides aforesaid circumstances, applicants can submit a request for replacement of identity card to the director of the Identification Services Bureau with other appropriate reasons. However, they can only lodge the application for identity card upon approval of the request.

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Remarks/ Notes for Application

1. Applicants must lodge their applications in person at this bureau’s service counters.
2. For persons under 18 years old, their parent or the person who executes the parental right or guardianship in compliance with the law are required to accompany the minor to go through the formalities at the Identification Services Bureau and confirm the application by signature or appropriate means. When lodging the application, they need to submit photocopies of both parents’ identification documents and sign the application form for the minor. (The accompanying person has to provide his/her original identification document for verification.)
3. Applicant can choose to submit a 1.5-inch, color, bareheaded and full-faced photograph in plain white background which is taken at a photography studio within the last 12 months, or use the photograph taken on-site at no cost (Click here for Photograph Specifications). Also, they can choose the photograph for identification documents in “My Photos” of the “Macao One Account” which is taken by a contracted photography studio. For instructions on adding identification document photo to “Macao One Account”, please refer to the promotion details of “My Photos” of the “Macao One Account” and the list of contracted photography studios. (If the photo or image does not meet the requirements after examination, this bureau will request the applicant to submit another photo. Moreover, the receipt QR code is provided by “My Photos” contracted photography studios, DSI will not charge any fee.)
4. Applicants have to submit the original and the photocopy of birth certificate. The documents can be exempted if they already exist in DSI’s records and remain unchanged. If applicants cannot provide the birth certificate, they or their legal representative has to make a declaration.
5. If married, applicants have to submit the photocopy of their marriage certificate and a photocopy of the spouse’s identification document* (The original document is required for verification); an authenticated copy of a valid household registration transcript may also be required for those applicants or their spouses who are originally from Japan, France or Taiwan Region.
6. If divorced, applicants have to submit the photocopy of their proof of divorce (The original document is required for verification).
7. If widowed, applicants have to submit their marriage certificate* and the spouse’s death certificate;
   Applicants may be informed by this Bureau to submit supplementary documents for identity verification;
8. If above-mentioned documents are not written in Chinese, Portuguese or English, applicants are required to produce an official translation.
9. On-site Services: If applicants are not able to come to DSI in person, they or their relatives can request for “on-site service” at the Information and Appointment Counter on 1st floor of China Plaza or write to the director of this bureau with supporting reasons. “On-site service” is limited to locations within Macao. The service fee is MOP120.

* For marriages registered in Macao on or before June 30, 2024, the original marriage certificate shall be submitted; for marriages registered in Macao from July 1, 2024 onwards, the original marriage certificate is exempted.

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Service Location and Office Hours

Application at counter

Identification Services Bureau

• Headquarter
  Address: Avenida da Praia Grande, nº804, Edificio “China Plaza”, 1º andar, Macau
  Office hours: Monday to Friday, 09:00 – 18:00 (Closed on Saturday, Sunday and government holidays)
• Macao Government Services Centre
  Address: Zona R do 2º andar do Centro de Serviços da RAEM – Rua Nova da Areia Preta, n.º 52, Macau
  Office hours: Monday to Friday, 09:00 – 18:00 (Closed on Saturday, Sunday and government holidays)
• Macao Government Services Centre in Islands
  Address: Zona D do 3º andar do Centro de Serviços da RAEM das Ilhas – Rua de Coimbra, n.º 225, Taipa
  Office hours: Monday to Friday, 09:00 – 18:00 (Closed on Saturday, Sunday and government holidays)

Online Application
Apply through the “Macao One Account” mobile application

Application via self-service kiosks

Please visit Centro de Serviços de Auto-Atendimento de 24 horas do Governo

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Fees and Payment Methods

Fees:

• Renewal application: MOP90.00;
• Applicants who are lack of financial capability due to following conditions can apply for exemption of application fees:
• Express Service: An additional charge of MOP 150.00.
• Special Express Service: An additional charge of MOP 250.00.
• If an applicant is unable to submit the original BIR no matter at the time of application or collection, additional fee will be charged as follows:
  1st time – MOP 300.00
  2nd time – MOP 300.00
  3rd time – MOP 500.00
  4th time – MOP 1,000.00
  5th time or above – MOP 2,000.00
• After the first issuance of Macao SAR Resident Identity Card (2023 version), the additional fee for the replacement of identity card due to loss will be calculated from the first instance all over again.
• Replacement of former Macao Resident Identity Card (non-electronic version) is MOP60.00. Applicants who cannot present the original copy of their former Macao Resident Identity Card (non-electronic version) when lodging the application will have to pay a surcharge of MOP300.00.
• Applicants under the following circumstances who lack financial capability to pay the applicant fee may apply to this bureau for a fee exemption, which is subject to approval.

Types	Required documents
Unemployment	1) Applicants have to sign the application form for fee exemption; 2) Applicants have to sign a declaration to declare their unemployment status; 3)  In order to prove the lack of financial capability due to long-term unemployment, applicants have to submit receipts of Employment Registration issued by the Labour Affairs Bureau (DSAL) in the past 12 months.
Poverty	1) Applicants have to sign the application form for fee exemption; 2) Submit a photocopy of a valid Beneficiary Card issued by the Social Welfare Bureau (IAS). (The original document is required for verification)
Disability	1) Applicants have to sign the application form for fee exemption; 2) Submit a photocopy of a valid Disability Assessment Registration Card issued by the Social Welfare Bureau (IAS). (The original document is required for verification)
Note:  If necessary, this bureau may request applicants to provide additional supporting documents to verify their financial incapability.

 

Payment Methods:

Application at counter

Headquarter (China Plaza), Macao Government Services Centre and Macao Government Services Centre in Islands: Cash, credit card, Union Pay “QuickPass”, debit card, Macau Pass and MPay are accepted for payment.

Online Application

Online payment.

Application via self-service kiosks

“GovPay” or “MacauPass”

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Processing Time

• Normal Service: 15 working days. (Performance Pledge)
• Express Service: 10 working days. (Performance Pledge)
• Special Express Service: Within 3 working days. (Performance Pledge)

Attention: The abovementioned collection date is counted from the day after the day of receiving the application and all necessary documents by DSI. DSI reserves the right to adjust the processing time under special circumstances.

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Progress Enquiry and Service Results Collection :

Progress enquiry:

DSI-Enquiry on the application progress

Collection Methods of service results:

Self-services kiosk

(please visit Centro de Serviços de Auto-Atendimento de 24 horas do Governo)

Document Collection Counter Service

Collection Locations:

• Headquarter

Address: Avenida da Praia Grande, nº804, Edificio “China Plaza”, 1º andar, Macau

• Macao Government Services Centre

Address: Rua Nova da Areia Preta n.º52, Macau

• Macao Government Services Centre in Islands

Address: Rua de Coimbra, n.º 225, 3.º andar, Taipa

• Macao Services Counter at the Government Affairs Service Centre in the Guangdong-Macau In-depth Cooperation Zone in Hengqin

Address: Building 2, 868 Gang’ao Avenue, Hengqin

Office hours: Monday to Friday (except legal holidays), 9:00a.m.-12:00p.m., 2:00p.m.-6:00p.m.

Target users: 

Applicants who lodged the application for identity document or certificate at service counters or self-service kiosks

Document Collection Procedures:

• Scan or input your receipt barcode. (If the receipt barcode cannot be detected, please ask our staff for assistance.)
• Be aware of your name and the corresponding counter number shown on the screen.
• Collect your document or certificate at the designated counter.

Collect in person:

Verification of applicant’s identity is required at the time of document collection.  For identity card renewal or the former travel document has not expired, the former identity document must be brought along for cancellation.

Collect by an authorized person:

To authorize a representative to collect the document, the applicant has to fill out the authorization form on the receipt and sign the receipt according to the Macao SAR Resident Identity Card signature.  Details of the procedure can be found at DSI’s Questions and Answers.

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