Application for Declaration of Loss of Document by Hong Kong Residents

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How to Apply

Time of application

Instant

Application procedures and documents required

1. Application Approach
   1. Simply a case of loss of entry document
      Persons who lost their Hong Kong Permanent Identity Card / Re-entry Permit / Hong Kong Document of Identity for Visa Purposes / Hong Kong SAR Passport / Hong Kong SAR Travel Permit or other Hong Kong travel document may go directly to the Hong Kong-Zhuhai-Macao Bridge Checkpoint for report of loss of the document and departure clearance at the same time. If they possess a valid ferry ticket which allows them to leave Macao within 3 hours, They may go directly to the Outer Harbour Ferry Terminal Checkpoint or the Taipa Ferry Terminal Checkpoint for report of loss of the document and departure clearance. Otherwise, they will have to approach our Immigration Building of the Public Security Police Force to report the loss and apply for a ‘Declaration of Loss of Document’.
   2. A case of loss of document involving criminal act (e.g. theft, robbery, etc) or there is a loss of other documents and properties
      They are required to report the loss in person at a police department and to receive a ‘Report Testimonial’ or ‘Complaint Notification’. Then, they may go to the Hong Kong-Zhuhai-Macao Bridge Checkpoint for departure clearance, or may go to the Outer Harbour Ferry Terminal Checkpoint or the Taipa Ferry Terminal Checkpoint for departure clearance if they possess a valid ferry ticket which allows them to leave Macao within 3 hours. Otherwise, they will have to approach our Immigration Building of the Public Security Police Force to apply for a ‘Declaration of Loss of Document’.
2. Necessary Documents
   1. A completed declaration of the lost document;
      [Note: The form is available at the respective Subdivision and the website of the Public Security Police Force.]
   2. “Report Testimonial” or “Complaint Notification” issued at a police department (for a case of loss of document involving criminal act);
   3.  Other documents certifying the person’s identity (if any).
3. Forms
   1. Declaration of Loss of Hong Kong Identity Card（DARP/SP M-4）
4. Attachments
   1. Sample of “Declaration of Loss of Document”

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Location of Application and Service Hours

Apply in person: The Public Security Police Force – Border Control Department and Residence and Stay Affairs Department

Address

1. Stay Subdivision of the Residence and Stay Affairs Department(during office hours) and Investigation and Repatriation Subdivision of the Border Control Department(during non-office hours): Edf. de serviços de Migração do Corpo de Polícia de Segurança Pública Travessa Um do Cais de Pac On, Taipa, Macau
2. Outer Harbour Ferry Terminal Checkpoint, Taipa Ferry Terminal Checkpoint and Hong Kong-Zhuhai-Macao Bridge Checkpoint of the Border Control Department (24 hours)
   [Note: It is only applicable to Hong Kong residents who lost their entry document, allowing them to report for loss of the document and go through departure clearance at the same time.]

Office Hours

Stay Subdivision of the Residence and Stay Affairs Department

Office Hours	Mon to Thu	9:00 – 17:45
	Fri	9:00 – 17:30
	Closed on Sat, Sun and government holidays
Tags dispensed until	17:00 (for making applications)
	17:15 (collection of result or document supplementation)

Please call (853) 2872 5488 before applying to the Investigation and Repatriation Subdivision during non-office hours

Contact Information: Please click here for details

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Charge

Free of charge

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Processing Time (excluding time of waiting in a queue)

To issue a “Declaration of Loss of Document” to a resident of the Hong Kong Special Administrative Region:

1. identity verification by the Hong Kong competent authorities – 3 hours <Performance Pledge>
2. identity verification by our fingerprint system – 1 hour <Performance Pledge>
   [For Hong Kong Residents who have registered for the Macao Automated Passenger Clearance System (e-Channel)]

(From the moment when the service unit received and confirmed that all the required documents had been correctly prepared.)

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Remark / Requirements

1. According to Term 1, Article 66 of Law No. 16/2021, to apply for a visa, Authorization to Enter and Stay, Macao SAR Residence Authorization, Renewal or Extension of Residence Authorization means the interested person consents to have his or her personal information, which includes his or her biodata, treated by the Public Security Police Force.
2. Procedure after obtaining the “departure document”
   They are required to leave Macao by using the “departure document” before it expires . Otherwise, the person will be considered to be an overstayer.
3. Penalty for Overstay
   According to Article 58 of Law No. 16/2021 “Legal Regime of Immigration Control, Stay and Residence Authorization of the Macao Special Administrative Region”, non-residents who overstay not because of non-imputable justified reasons will be deported and may be interdicted from entry and prohibited from making applications for Residence Authorization or Special Authorization to Stay for two years starting from the expiry of the entry interdiction period. If a non-resident overstays for not more than 30 days, is not a repeated offender of such infraction and pays the minimum fine (MOP500 per overdue day) upon giving himself or herself to the police or immediately after he or she is discovered, the above stipulation is not applicable. In addition, according to Article 94 of Law No. 16/2021, repetition of the same infraction within 1 year from the date the decision of administrative penalty becomes unappealable and any new administrative infraction committed within 5 years from the previous infraction are considered to be recidivism.

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Application Status Enquiry and Result Collection

Method of result collection: Collect in person

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