How to Apply
Time of application
Instant
Application procedures and documents required
- Application Approach
- Simply a case of loss of entry document
- Persons who lost their entry identification document (or together with the Non-resident Worker’s Identification Card, so-called blue card) may go directly to our Immigration Building of the Public Security Police Force for report of loss of the document and application for a ‘departure document’.
- A case of loss of document involving criminal act (e.g. theft, robbery, etc) or there is a loss of other documents and properties
They are required to report the loss in person at a police department and to receive a ‘Report Testimonial’ or ‘Complaint Notification’. Then, they should apply to our Immigration Building of the Public Security Police Force for a ‘departure document’.
- Simply a case of loss of entry document
- Necessary Documents
- A completed declaration of the lost document;
[Note: The form is available at the respective Subdivision and the website of the Public Security Police Force.] - “Report Testimonial” or “Complaint Notification” issued at a police department (for a case of loss of document involving criminal act);
- Other documents certifying the person’s identity (if any).
- A completed declaration of the lost document;
- Forms
- Declaration of Loss of Australian Travel Document(DARP/SP M-5)
- Declaration of Loss of Travel Document (DARP/SP M-6)[Note: applicable to other types of document]
- Attachments
Location of Application and Service Hours
Apply in person: The Public Security Police Force – Stay Subdivision of the Residence and Stay Affairs Department and Investigation and Repatriation Subdivision of the Border Control Department
Address: Edf. de serviços de Migração do Corpo de Polícia de Segurança Pública Travessa Um do Cais de Pac On, Taipa, Macau
Office Hours
Stay Subdivision of the Residence and Stay Affairs Department
Office Hours | Mon to Thu | 9:00 – 17:45 |
Fri | 9:00 – 17:30 | |
Closed on Sat, Sun and government holidays | ||
Tags dispensed until | 17:00 (for making applications) | |
17:15 (collection of result or document supplementation) |
Please call (853) 2872 5488 before applying to the Investigation and Repatriation Subdivision during non-office hours.
Contact Information: Please click here for details
Charge
Free of charge
Processing Time (excluding time of waiting in a queue)
Within the same day
(From the moment when the service unit received and confirmed that all the required documents had been correctly prepared.)
Remark / Requirements
- According to Term 1, Article 66 of Law No. 16/2021, to apply for a visa, Authorization to Enter and Stay, Macao SAR Residence Authorization, Renewal or Extension of Residence Authorization means the interested person consents to have his or her personal information, which includes his or her biodata, treated by the Public Security Police Force.
- Procedure after obtaining the “departure document”
- To ensure successful entry to the original country/region, they are required to apply to the consulate/embassy or diplomatic mission of the original country/region in Macao before using the “departure document” to leave Macao, or apply to the consulate/embassy or diplomatic mission of the original country/region in Hong Kong or Mainland China after leaving Macao, for reissue of a passport or for a single-entry travel document (aka “return document”);
- Application for “return document” at Macao
- The person is required to apply to the department or organization concerned for a “return document” before the “departure document” expires for example:
> Travel Document of the Region of Taiwan – Taipei Economic and Cultural Office in Macao
> Philippine passport – Philippine Consulate in Macao - If the “return document” is issued before the expiry of “departure document”, the person should leave Macao before the two documents expire (subject to whichever document expires first). Otherwise, the person is required to extend the validity of the “departure document” at the respective unit until he/she is granted the “return document” and leaves Macao.
[Note: Persons who leave Macao or extend the validity of the “departure document” after it expires are considered to be overstayers.] - Both the “departure document” and the “return document” should be presented upon departure.
- The person is required to apply to the department or organization concerned for a “return document” before the “departure document” expires for example:
- Application for “return document” at Hong Kong or Mainland China
- The person should leave Macao before the “departure document” expires and go to the consulate/embassy or diplomatic mission in Hong Kong or Mainland China to apply for a “return document”. Otherwise, the person will be considered to be an overstayer;
- Before going to Hong Kong or Mainland China, the person should contact the relevant consulate/ embassy and confirm the appointed date of application. Otherwise, the person will be subject to entry refusal;
[Note: If the appointed date of application is beyond the expiry of the “departure document”, the person is required to extend the validity of the Document at the respective unit.] - If the person obtains the “return document” on the date of application and returns to Macao to take a flight, he/she is required to present the “return document” as well as the original “departure document” upon arrival at Macao. The authorities will grant him/her “Authorization to Stay” for a reasonable period of time based on the validity of the “return document” so that he/she can make arrangements for departure. However, if the person needs to collect the “return document” after he/she re-enters Macao, he/she is required to extend the validity of the original “departure document” with the relevant application receipt at the respective unit.
- Penalty for Overstay
According to Article 58 of Law No. 16/2021 “Legal Regime of Immigration Control, Stay and Residence Authorization of the Macao Special Administrative Region”, non-residents who overstay not because of non-imputable justified reasons will be deported and may be interdicted from entry and prohibited from making applications for Residence Authorization or Special Authorization to Stay for two years starting from the expiry of the entry interdiction period. If a non-resident overstays for not more than 30 days, is not a repeated offender of such infraction and pays the minimum fine (MOP500 per overdue day) upon giving himself or herself to the police or immediately after he or she is discovered, the above stipulation is not applicable. In addition, according to Article 94 of Law No. 16/2021, repetition of the same infraction within 1 year from the date the decision of administrative penalty becomes unappealable and any new administrative infraction committed within 5 years from the previous infraction are considered to be recidivism.
Application Status Enquiry and Result Collection
Method of result collection: Collect in person