How to apply
Application procedure and necessary documents
Applying in person
If the applicant chooses to apply in person, he/she must submit the following documents:
- Application for Permit for Visiting an Inmate (to be provided and filled out by Coloane Prison – Registration Team);
- Copy of valid identification document(s);
- Two 1½” recent color photos;
- Copy of proof of applicant’s residential address (e.g. water bill, electricity bill);
- Copy of valid Non-resident Worker’s Identification Card;
- Copy of Marriage Certificate;
Note:
- Items 1 to 3 above are compulsory while Items 4 to 6 are optional depending on the actual circumstances.
- When copies are submitted for application, originals must be presented for verification.
Online application
The applicant logs in to the “online service” system on the Correctional Services Bureau’s website or mobile app, clicks the item “Application for Permit for Visiting an Inmate”, and enters the relevant information according to the instruction of the system. The application procedure is then complete.
Service application location and times
Applying in person
- Correctional Services Bureau – Registration Team
Address: Estrada da Barragem de Ká Hó, Coloane, Macao
Office hours:
09:00 to 17:45 on Monday to Thursday
09:00 to 17:30 on Friday - Correctional Services Bureau Service and Information Centre:
Address: Avenida da Praia Grande, China Plaza, 8 andar “A”, Macao
Office hours:
09:00 to 17:45 on Monday to Thursday
09:00 to 17:30 on Friday
Fee
Free of charge
Necessary time for approval
- Applying in person: To be completed within 7 working days as of the day when all necessary documents are received and the consent of the inmate is obtained.
- Online application: To be completed within 6 working days as of the day when all necessary documents are received and the consent of the inmate is obtained.
(Performance Pledge)
Remarks / important notes when applying
- Applicants can choose to collect the Visiting Permit either at Coloane Prison or Correctional Services Bureau Service and Information Centre when lodging the application. The person collecting the Visiting Permit on behalf of the applicant must submit an authorization letter issued by the applicant and a copy of the applicant’s ID document and present the original of his or her own ID document.
- If the Visiting Permit is lost, please apply again. Visits can only be resumed after approval of the Correctional Services Bureau is obtained and the new Visiting Permit is issued.
- Pamphlet for Application for Permit for Visiting an Inmate.