Application for Appointment with a Prison Social Worker

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How to apply

Application procedure and required documents

Written application
Application for Service of Appointment with the Social Worker can be made in written format (information including name of applicant, contact method and name of his/her inmate family or friend must be listed in the application); applicants may also fill out an “Application Form for Service of Appointment with the Social Worker” (the form can be collected at Coloane Prison or Correctional Services Bureau Service and Information Centre or downloaded from the Correctional Services Bureau’s website), and submit it through the following approaches:

1. In person:
   1. Coloane Prison  – Social Assistance, Education and Training Division
   2. Correctional Services Bureau Service and Information Centre
2. By post: Coloane Prison (Estrada da Barragem de Ká Hó, Coloane, Macao);
3. Fax:（853）2888 2005；
4. E-mail: dasef@dsc.gov.mo。

Online application
The applicant logs in to the “online service” system on the Correctional Services Bureau’s website (www.dsc.gov.mo) or mobile app, clicks the item “Application for Scheduling an Appointment with a Prison Social Worker”, and enters the relevant information according to the instruction of the system. The application procedure is then complete.

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Service application location and times

Applying in person

1. Correctional Services Bureau – Social Assistance, Education and Training Division
   Address: Estrada da Barragem de Ká Hó, Coloane, Macao
   Office hours:
   09:00 to 17:45 on Monday to Thursday
   09:00 to 17:30 on Friday
2. Correctional Services Bureau Service and Information Centre:
   Address: Avenida da Praia Grande, China Plaza, 8 andar “A”, Macao
   Office hours:
   09:00 to 17:45 on Monday to Thursday
   09:00 to 17:30 on Friday

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Fee

Free of charge

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Necessary time for approval

• Written application: To be completed within 5 working days as of the day when all necessary documents are received.
• Online application: To be completed within 4 working days as of the day when all necessary documents are received.

(Performance Pledge)

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Remarks / important notes when applying

• Meeting time:
  Monday to Friday (except public holidays)
  Morning: 09:30 － 12:30
  Afternoon: 15:00 － 17:00
• Meeting location: Applicants can choose to have the meeting with the social worker either at Coloane Prison or Correctional Services Bureau Service and Information Centre.
• If the social worker is unable to attend the meeting at the time specified by the applicant, the applicant will be contacted again for arrangement of another suitable meeting time.

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