Reception

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How to apply

Approach to tourist information counters in person.

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Location and service hours

Tourist Information Counters

MACAO

• Largo do Senado, Edif. Ritz
  • Telephone: (853) 28333000
  • Office hours: Monday to Sunday 9:00AM – 8:00PM

• Outer Harbour Ferry Terminal
  • Telephone: (853) 28333000
  • Office hours: Monday to Sunday 9:00AM – 8:00PM

• Border Gate
  • Telephone: (853) 28333000
  • Office hours: Monday to Sunday 9:00AM – 8:00PM

• Macau International Airport
  • Telephone: (853) 28333000
  • Office hours: Monday to Sunday 9:00AM – 8:00PM

• Taipa Ferry Terminal
  • Telephone: (853) 28333000
  • Office hours: Monday to Sunday 9:00AM – 8:00PM

• The Hong Kong-Zhuhai-Macao Bridge Frontier Post at Macao Port
  • Telephone: (853) 28333000
  • Office hours: Monday to Sunday 9:00AM – 8:00PM

• Qingmao Port
  • Telephone: (853) 28333000
  • Office hours: Monday to Sunday 9:00AM – 8:00PM

HONG KONG

• Hong Kong International Airport
  • Telephone: (852) 27697970
  • Address: Service Counter A06, Arrival Hall, Level 5 Arrivals, Terminal 1, Hong Kong International Airport, Lantau, Hong Kong
  • Office hours: Monday to Sunday 9:00AM – 1:00PM; 2:00PM – 6:00PM

• Shun Tak Center
  • Telephone: (852) 28572287
  • Address: 336-337 Shun Tak Center, 200 Connaught Road, Central, Hong Kong
  • Office hours: Monday to Sunday 9:00AM – 1:00PM; 2:00PM – 6:00PM

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Time for processing

Tourist Information Counters: Tourists will be attended in 10 minutes. (Performance pledge)

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